TRAIN On Site TO WORK FROM HOME CUSTOMER SERVICE REPRESENTATIVE (Full Time & Part Time) - MCI : Job Details

WHAT DOES A WORK AT HOME CALL CENTER REPRESENTATIVE DO? In this role, you will be responsible for handling inbound calls and making outbound sales inquiries using state-of-the-art contact center technology and customer experience methodology. As a highly trained expert on products, technology, and business process you will work on behalf of some of the most recognized brands in the world. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer experience. In addition to being an all-around great asset to the team, our entry level sales representatives are responsible for the following tasks. KEY RESPONSIBILITIES - Listen to and resolve customer issues. Utilize systems and technology to complete account management tasks. Recognize sales opportunity and apply sales skills to upgrade customers. Explain and position products and process when interacting with custo...Customer Service Representative, Customer Service, Part Time, Customer Experience, Technical Support, Sales Representative, Retail