Tour Guide - Hilton Hotels : Job Details

As a Tour Guide you will be responsible for driving company success through performing the following tasks to the highest standards: Apply Company presentation products and concepts during discussions with clients while touring campus locations. Present vacation ownership product information accurately to clients as provided on the approved Companys fact sheet. Maintain effective communication with clients and provide follow up to ensure customer happiness by using various forms of positive communication (ie: email, telephone, and written correspondence). Participate in department meetings for key information on HGV products and related updates. Promote a positive work environment and adhere to Company core values and policies. Perform other reasonable duties as assigned by Management based upon business needs. What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued gro...Tour Guide, Hotel, Guide