Time and Attendance Administrator - GNC : Job Details

About GNC

Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well!

What We're Looking For:

At GNC we embrace a “Live Well” philosophy, fostering a dynamic environment where innovation meets passion. Whether someone is an athlete or just starting to focus on their health, we want to deliver the cutting-edge products they deserve. We are looking for an individual who is excited and eager to play a pivotal role in driving excellence in the health and wellness industry. This position offers the opportunity to engage in a collaborative environment where you will make a personal impact every day.

GNC is seeking Time and Attendance Administrator to support the operational execution of timekeeping processes across GNC's workforce. This role manages daily profile assignments, schedule templates, punch issues, and basic configuration support in ADP Workforce Manager (eTime) or Kronos. Ideal for a detail-oriented timekeeping professional with 2+ years of hands-on exposure to enterprise systems, this role offers meaningful visibility into system governance while providing critical first-pass support for Payroll and HR teams.

What You'll Do:

This is a Full-Time Hourly Position

• Monitor and manage the Timekeeping Shared Inbox; triage and respond to inquiries from store managers, HRBPs, and Payroll.
• Maintain employee profiles, pay rule assignments, and schedule templates in the ADP eTime system.
• Track new hire onboarding, location transfers, and offboarding processes in the time system to ensure accurate punch access and supervisor mapping.
• Perform routine audits for missing punches, unapproved timecards, and scheduling exceptions.
• Escalate system issues or approval delays to HRIS leadership and coordinate troubleshooting with ADP Support.
• Track open tickets and audit flags in a centralized log; follow through on resolution and closure.
• Assist with basic testing during system upgrades or configuration changes, including new location setups.
• Support documentation efforts (how-to guides, SOPs, manager tipsheets) to improve system adoption.
• Additional duties as assigned.

Environmental Factors & Working Schedule:

• Hybrid work environment, 2-3 days in-person attendance (Pittsburgh, PA) in addition to ability to work remotely.
• Regularly required to stand; walk; sit; use hands or fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear
• Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
• Ability to operate standard office equipment and keyboards.
• Specific vision abilities required by this job include long periods of computer screen usage, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

*To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

QUALIFICATIONS:

• 2+ years of experience working in Time & Attendance, HR Operations, or Payroll support
• Strong working knowledge of ADP eTime / Workforce Manager or Kronos Workforce Ready/Dimensions
• Familiarity with common timekeeping tasks: scheduling, missed punch workflows, labor level mapping
• Basic understanding of federal and state labor laws related to timekeeping (meal/rest, overtime, rounding)
• Intermediate Excel skills (filtering, lookups, pivot tables)
• Strong organization, communication, and task management skills
• Experience supporting multi-location, hourly workforce (e.g., retail, warehouse, or distribution center)
• Familiarity with ticketing or tracking tools like Jira, ServiceNow, or Smartsheet
• Exposure to workforce scheduling tools or mobile punch solutions