Ticketing Operations Coordinator - Walton Arts Center : Job Details

Job Type Full-timeDescriptionNow Hiring: Ticket Operations AssistantLocation: Walton Arts Center (Fayetteville, AR) & Walmart AMP (Rogers, AR)Type: Full-Time | Arts + Entertainment Industry Pay Range $ $47,500 - $53,500 Love live events? Obsessed with organization? We've got the job for you.From sold-out concerts under the stars to Broadway hits on stage, Walton Arts Center and Walmart AMP are where unforgettable experiences come to life in Northwest Arkansas. And behind every amazing show? A rockstar ticketing team that makes it all happen.We're looking for a Ticket Operations Assistant who's ready to jump in, stay cool under pressure, and help make magic behind the scenes. If you're detail-driven, great with people, and know your way around a computer, this might just be your backstage pass to a career in the arts.What You'll Be Doing:Build events in our ticketing systems (Ticketmaster, AXS, Tessitura, and more)Double-check every ticket setup so it's flawless before we go liveCommunicate with promoters and tour reps about ticketing needsGenerate daily ticketing reports and help track inventoryHelp answer customer questions - with a smile (even over the phone!)Assist with ticket sales during events, both onsite and offsiteTroubleshoot issues and help keep our systems running smoothlyBe a team player who helps make every show-day operation a successA Bit About Us:At Walton Arts Center and Walmart AMP, we don't just host events - we create spaces where people connect, celebrate, and experience something unforgettable. With two incredible venues and a team of passionate professionals, we bring everything from Grammy-winning artists to touring Broadway shows right here to Northwest Arkansas.We also believe that great workplaces are built on respect, inclusion, and authenticity. That's why we're proud to reflect the diversity of our community - on stage, in our audiences, and on our team.Perks + Details:Work with world-class artists, promoters, and show producersBe part of an award-winning arts and entertainment teamLive and work in the beautiful Ozark Mountains with trails, art, music, and food scenes all aroundApply Today!If you're ready to be part of something meaningful, exciting, and a little bit magical - we want to hear from you. Apply now.RequirementsWho We're Looking For: You're probably a great fit if:You've worked with ticketing software before (or are eager to learn!)You're organized, resourceful, and can juggle multiple tasks like a proYou don't sweat the small stuff - you triple-check itYou've got strong communication skills and love helping othersYou're cool working evenings, weekends, and the occasional holidayYou believe in inclusion, creativity, and the power of live performanceBonus Points If You Have:Experience with Ticketmaster, Archtics, TM1, AXS, Tessitura, or mobile ticketingA background in live events, concerts, or arts organizationsA passion for music, theater, or community engagement Salary Description $47,500 - $53,500