The Pool - Bar Helper - Grand Sierra Resort and Casino : Job Details

JOB DUTIES AND RESPONSIBILITIES* Knowledge, understanding, and adherence to company and departmental policies and procedures.* To assist the bartender(s) and cocktail staff in performance of their duties* Maintain proper and adequate set-up of bar on a daily basis including before, during and after shift.* Maintain cleanliness and sanitation of guest areas and equipment at all times during shift including: removing empty glasses/bottles, cleaning ashtrays, picking up and dumping garbage, sweeping and mopping floors, sanitizing equipment* Maintain and organized bar* Ability to remember, recite and promote the variety of menu items and hotel services.* Greet guests in a courteous, friendly manner. Ability to interact with the public and provide excellent customer service. Ability to have and make conversation* Know guidelines for serving alcohol with care.* Knowing and conveying hotel activities to guests* Perform specific tasks related to bars as assigned: organizing, ordering, stocking and cleaning* Ability to lift and carrying product by hand as well as with carts or hand trucks* Maintain and organize bars and storerooms* Refill chemicals such as hand soap or glass washer chemicals* Ability to operate a glassware washing machine* Ability to re-fill ice bins and beer bins, utilizing ice machines* Knowledge of product* Ability to operate a glassware washer* Answering phones* Maintain proper inventory of product* Maintain and neat, professional image and appearance at all times* All other duties as assignedREQUIREMENTS* Any combination of education and training listed that would provide the required knowledge, skills and abilities.* AES AND GAMING CARD REQUIRED* Strong verbal skills* Telephone skills* Customer service skillsPRACTICAL EXPERIENCE* Knowledge of beverage product and bartender training preferred* Rotation of product* Product knowledge* Sanitizing and cleaning of equipmentPHYSICAL REQUIREMENTS* Ability to walk or stand entire shift up to 5 miles a day* Ability to grasp, bend, stoop, reach, lift and carry equipment up to 160 lbs; push or pull equipment up to 800 lbs* Ability to work extended hours if necessary* Ability to deal with stressful situations* Ability to work in areas with dim or bright lighting* Maintain product levels* Ability to work with interruptions and to perform multi tasks* Ability to deal with customers, co-workers, and management in a tactful and respectful manner* Ability to comprehend and follow direction* Maintain a neat and well groomed professional appearance* Comply with all safety regulations* Comply with all employee rules and regulations* Organize and prioritize work* Ability to communicate with co-workers, customers, management, and other departments* Report all suspicious persons or activities, hazardous conditions to immediate supervisor, security, or safety personnel