TH Instructional Support Assistant - Front Desk Receptionist - Speech & Hearing Dept - Stony Brook : Job Details

Job Description * Provide information to patients, hospital staff, community physicians and agencies related to speech and hearing testing and therapy - Direct questions to appropriate personnel if needed

* Provide prompt and accurate problem resolution to service issues related but not limited to testing and billing

* Answer phones and coordinate new and follow-up patient appointments - Requires knowledge of speech and hearing procedures to determine the multiple options of visit types

* Obtain insurance authorizations/referrals

* Check in patients and collect needed paperwork, authorizations and referrals for the appointment in a friendly and professional manner - Requires knowledge of the requirements of individual insurance providers and obtaining referrals and pre-authorizations

* Ensure adequate supplies for the front desk and office

* Other duties as assigned

* Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.

* All Hospital positions maybe subject to changes in pass days and shifts as necessary.

* This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.

* This function/position maybe designated as essential. This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.

***Prior to start date,*** **the selected candidate must meet the following requirements:** Visit our page to learn about the **total rewards** we offer. Official Job Title : TH Instructional Support Assistant **Primary Location**

: US-NY-East Setauket Salary : Commensurate with experience