Test Technician - Nelson Connects : Job Details

Applicants must be U.S. Citizens or Green Card holders. Third-party candidates, C2C arrangements, or those requiring visa sponsorship are not eligible for this role.

This position pays: $31/hr.

Location: Foster City, CA

Test Technician

You are Test Technician and your role will be to maintain our high standard of safety inside and outside the vehicle, maintain vehicle readiness, and complete software and hardware tests. You will be execute testing, review data, produce ZPTs, and log them. These ZPTs include known issues and new ones that must be logged as new tickets in JIRA and communicated to engineers. You must be able to work specific shifts as required by operational demands, including early mornings, evenings, overnights and/or weekends. Also you will assist and interact with multiple teams across the company, from computer vision, infrastructure, and sound design to strategy, vehicle engineering, and ride operations. We are looking for operators who are disciplined, team players, and believe in doing whatever it takes to accomplish the mission. This role will give you the opportunity to learn vehicle operations. You will have a front row seat to the operational complexities of realizing autonomous mobility and the chance to contribute to the future.

Shifts (must be open to any):

• Standard first shift (standard business hours)
• Overnight (~7pm to 7am)
• Weekend (both first and overnight 7pm to 7am shift)

What you will be doing:

• Support vehicle operations
• Conduct basic software operation tasks
• Support missions through a wide variety of roles in and out of vehicles
• Assist with documentation and metrics
• Provide accurate written and oral feedback to engineering teams
• Assist with paperwork and documentation related to vehicle readiness
• Analyze vehicle logs and test data using in-house tools to trace failures for root cause analysis, documentation, and communication
• Support defect management process from recognition to resolution
• Execute mission prep procedures, which include, but are not limited to launching software across several devices per vehicle, verifying SW and HW configurations, deploying SW as appropriate, capturing requested data, and escalating issues as they arise.
• Execute testing and data collection to evolve processes and tools to support observed customer needs
• Uphold a safety-centric, inclusive, and open-communication culture

What you bring:

• Excellent written and verbal communication skills
• Proactive mindset and resourcefulness
• Proficient in JIRA/Confluence (or Azure Dev Ops)
• Have at least 2 YOE running complex testing or vehicle testing
• Basic QA testing experience
• Possess a “get it done” attitude, safety-first mindset, and a sense of urgency to resolve problems and tasks.
• Must have the proven ability to problem solve and deliver on high-pressure situations.
• Proficiency with MS Office/Google Suites
• Works well in a team environment

Preferred Qualifications

• Ability to code in Python (or other language)
• Experience with issue reporting tools (e.g. Jira)
• Experience with communication busses (e.g. CAN, ethernet, etc.)
• Scripting experience with a high-level language (e.g. Python)

To learn more about the workplace culture and the position, apply today!