Tenant Coordinator - Hanac : Job Details

Tenant Coordinator – Part-Time

Location: 1323 Boston Road, Bronx, NY

Schedule: Tuesday to Friday, 9:30 AM – 5:00 PM (28 hours/week)

Hourly Rate: $25.75

Status: Non-Exempt

About HANAC:

HANAC, Inc. (Hellenic American Neighborhood Action Committee) is a multi-faceted nonprofit organization founded in 1972 to serve vulnerable populations throughout New York City. We are committed to providing high-quality social services to improve the lives of those in need.

Position Summary:

The Tenant Coordinator will provide comprehensive social services to residents in a newly constructed Senior Affordable Rental Apartment (SARA) development. This includes older adults aged 60+, some of whom were previously homeless. The Coordinator will work collaboratively with the Program Director and Social Work Supervisor to promote housing stability, facilitate aging in place, and build a positive, inclusive community culture through programming and support.

Key Responsibilities:

• Conduct initial tenant intakes, assessments, and consent documentation

• Develop individualized care plans and update as tenants' medical or social conditions change

• Maintain consistent tenant contact and coordination with external service providers

• Facilitate counseling sessions and care plan meetings as needed

• Provide advocacy, benefits enrollment (e.g., Medicaid, SNAP), and resource referrals

• Support tenants with healthcare coordination, benefit renewals, and rent payments

• Organize community-building activities and tenant engagement programs

• Educate building staff on the needs of senior residents

• Conduct home visits and wellness checks for tenants with special circumstances

• Maintain accurate progress notes, daily case logs, and monthly HPD reports

• Assist the Supervisor or Program Director with audits, data collection, and other administrative tasks

Qualifications:

• Bachelor's Degree in Social Work or a related field, OR at least two years of college with demonstrated experience working with aging populations

• Knowledgeable in public benefits and entitlements for low-income seniors

• Proficient in Microsoft Office

• Strong interpersonal, organizational, and problem-solving skills

• Detail-oriented, dependable, and capable of working both independently and collaboratively

• Bilingual preferred (Spanish, Chinese, or Korean)

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