Temporary Bilingual Health Care Customer Service Representative - Freddie Mac : Job Details

Employer Industry: Healthcare TechnologyWhy consider this job opportunity:- Hourly wage of $25 per hour- 100% remote position, offering flexibility in work location- Opportunity to make a significant impact in the healthcare technology sector- Work within a relaxed culture alongside a team of innovative thinkers- Temporary assignment with a clear duration of 4 months, Monday to Friday, 7 AM - 5 PM PTWhat to Expect (Job Responsibilities):- Greet customers in a friendly and professional manner- Answer phone and email inquiries promptly- Refer unresolved queries to your manager- Provide information about network providers to re-enrolling and prospective members- Assist with application submissions and contact carriers to track enrollments, changes, and cancellationsWhat is Required (Qualifications):- High school diploma or equivalent- Bilingual skills preferred- Previous experience as a customer service specialist or in a similar role, ideally within a healthcare setting- Proficient in computer use with above-average typing speed- Excellent verbal and written communication skillsHow to Stand Out (Preferred Qualifications):- Experience working remotely- Healthcare experience is a plus- Detail-oriented with data entry experience- Strong listening skills- Ability to handle stressful situations with ease#HealthcareTechnology #CustomerService #RemoteWork #InnovativeTeam #TemporaryPositionWe prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.