Teller - Berkley - Credit Union ONE : Job Details

Description

At Credit Union ONE, our tellers do more than handle money; they build and maintain relationships with our valued members. We are industry leaders because people trust us to handle their financial transactions with the utmost care and attention to detail. This position will process routine financial transactions, promote appropriate products and services by listening and determining each member's individual needs while effectively resolving member problems and disputes in a timely manner.

Essential Duties:

• Greets members warmly and asks questions to determine their needs

• Processes member financial transactions (deposits, withdrawals, payments, etc.) accurately and in accord with Credit Union ONE policies and procedures

• Identify member needs for additional services by actively listening, and responding by suggesting and explaining products and services while referring member appropriately

• Assists members with questions and/or problems relating to their accounts

• Balances currency, coin, and checks in cash drawer matching totaled amounts with data in computer system

• Sells/ cross-sells additional products or services

Qualifications:

• High school diploma or general education degree (GED)

• Ability to verbally communicate clearly and professionally

• Excellent organizational and time management skills

• Having prior related experience is a plus (retail, banking, or sales)

• Background checks required

Credit Union ONE offers a competitive benefit package for Full and Part time employees including medical, dental, and vision insurance. We also offer advancement opportunities, paid holidays, tuition assistance, student loan repayment assistance, 401k, life insurance, and paid time off.

Qualifications

Behaviors

Required

• Dedicated: Devoted to a task or purpose with loyalty or integrity

• Team Player: Works well as a member of a group

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

• Goal Completion: Inspired to perform well by the completion of tasks

• Self-Starter: Inspired to perform without outside help

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Education

Required

• High School / GED or better

Experience

Required

• 1 year: Customer Service, Sales, or Cash Handling

Equal Opportunity Employer

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