Telephone Operator - P/T 15 hrs. - Jamaica Hospital : Job Details

Now Hiring: Part-Time Telephone Operators - $25.40/hr. Telephone Operator - Switchboard Department Location: Jamaica Hospital Medical Center | Queens, NY Jamaica Hospital Medical Center is seeking skilled and reliable Telephone Operators to join our Switchboard Department. This position is part-time (15 hours per week) and part of a 24/7 operation. Shifts include day, evening, and night, with schedule flexibility required on weekends, holidays, and weekdays. Responsibilities:

• Process incoming calls and transfer callers to the appropriate individuals within the organization
• Relay messages accurately and efficiently
• Route calls, carry out clerical duties, and transfer information
• Process emergency calls for both medical and non-medical situations
• Understand the basics of the telecommunications system to communicate and report issues that may require maintenance
• Perform other tasks as directed by the department manager

Tagged as: switchboard, telephoneRequirements Qualifications:

• Strong verbal communication skills and professional phone presence
• Demonstrable customer service skills with previous telephone experience
• Ability to stay composed and effective in urgent situations
• Dependable, flexible, and team-oriented

Compensation: • Hourly Rate: $25.40 Apply now to join the Switchboard team at Jamaica Hospital Medical Center.