Telephone Operator I - Mass General Brigham : Job Details

>brbrbrbrbrbrbrbr-Handle both incoming and outgoing calls with speed and accuracy. >br-Demonstrate familiarity with all code-emergency situations and the appropriate procedure to alert proper personnel and record occurrences as required. Code situations include but are not limited to medical emergency, security alert, fire, and disaster. >br-Act as central control for mobile pagers, take and relay messages as required. >br-Respond to various alarm systems located at the switchboard. >br-Issue keys that are kept at the switchboard to authorized personnel. Maintain an accurate log as to the disposition of these keys. >br-Compile on-call information for hospital personnel and all meetings scheduled in the building. >br-Resolve basic discrepancies and refer all others to the appropriate department. >br Qualifications. Education. High School Diploma or Equivalent preferred. Experiencecustomer service or call-center experience 2-3 years preferred. Knowledge, Skills and Abilities- Good inter-...Operator, Telephone, Manufacturing, Healthcare