Telephone Operator 1 - Ohio Department of Commerce : Job Details

ALL THE GOOD STUFF

• Starting Hourly Pay: $20.17 with multiple pay increases over your first years of service
• Longevity increases start at your fifth year and grows as long as you stay with the State of Ohio
• Overtime opportunities
• Tuition Reimbursement up to $5,000 annually
• Potential for up to $4,000 in referral bonuses
• Incredible Medical Coverage begins the 1st of the month following your Start Date
• Free Dental & Vision After 1 Year
• Generous Benefits Package Including Vacation, Sick, Holiday, and Personal Leave
• Retirement/pension, deferred compensation, credit union benefits available
• View our full benefits package on

KEY JOB RESPONSIBILITIESResponsibilities include but are not limited to:

• Operates multi-line telephone equipment, automated call distribution system, or comparable equipment to receive and transmit calls and messages.
• Performs assigned ancillary functions (e.g. notifies appropriate personnel or emergency calls, uses paging system to alert personnel of hazardous conditions)
• Serves as receptionist and provides clerical services to agency personnel.

Helpful TipsApplication Procedures:

• To be considered for this position, you must apply on-line through this posting website. (We no longer accept paper applications.)
• When completing your online Application, be sure to clearly describe how you meet each minimum qualifications outlined on this job posting.
• We cannot give you credit for your qualifications, experience, education and training in the job selection process if you do not provide it in your online application.
• You can check the status of your application anytime by signing into your profile on this website.
• We will communicate with you through the email you provided in your profile and job application.

Applications must be received no later than 11:59PM of the posting deadline date listed. Applications received after 11:59PM on the deadline date will not be considered. Applications must be submitted online at . Paper applications will not be accepted or considered. The State of Ohio is an Equal Opportunity Employer and Provider of ADA Services. The Ohio Department of Veterans Services does not discriminate on the basis of race, religion, color, sexual orientation, national origin, ancestry, age, sex, gender identity or expression, mental or physical disability, genetic information, veteran status and/or military status in employment or the provision of services. NOTE: Those who are contacted for an interview should inform the Ohio Veterans Home Office of Human Resources as soon as possible if, as a result of a disability, they will need an accommodation to participate in any phase of the interview process. Such notice will not affect your eligibility to apply for this position. At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position. Qualifications 1 course or 3 mos. exp. in operating switchboard system (e.g., multi-line switchboard console; Fujizu 9600; PBX; NEC 2400 PBX), or multi-line telephone equipment (e.g., AT&T 75; Mitel SX-200 digital PABX; AT&T Definity G3I; Meridian full set; Ameritech's Tone Commander 120; multi-line Meridian; Meridian M5216; Northern Telecom Meridian; AT&T's Merlin-Sprint multi-line telephone set), or automated call distribution system, or Meridian-NOT multi-line (i.e., for positions as state operators under Department of Administrative Services only), or any comparable equipment to those previously named. -Or equivalent of Minimum Class Qualifications for Employment noted above. Job Skills: Equipment Operations, Telecommunication Systems, Clerical & Data Entry, Administrative support/services, Customer Service, Confidentiality, Customer Focus, Teamwork, Attention to Detail