Telecommunications Operator - Archetype Permanent Solutions : Job Details

Job Description: As a Telecommunications Operator, you will play a crucial role in ensuring the smooth operation of our telecommunications infrastructure. Your primary responsibilities will include:

• Monitoring and managing telecommunications systems and networks.
• Handling incoming and outgoing calls and providing excellent customer service.
• Troubleshooting and resolving network issues promptly.
• Collaborating with other team members to maintain network performance.
• Documenting and reporting technical issues and resolutions.
• Ensuring compliance with industry standards and best practices.

Qualifications: To be successful in this role, you should possess the following qualifications:

• High school diploma or equivalent; a degree in telecommunications or related field is a plus.
• Proven experience in telecommunications operations or a similar role.
• Strong knowledge of telecommunications equipment and systems.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Problem-solving skills and a strong attention to detail.
• Basic understanding of networking concepts and protocols.
• Availability to work in shifts, including nights and weekends.

Benefits: We offer competitive compensation and a comprehensive benefits package, including health insurance, retirement plans, and ongoing professional development opportunities. Join our team and be a part of the exciting world of telecommunications.How to Apply: If you are ready to contribute to our mission of providing exceptional telecommunications services, please submit your resume and a cover letter detailing your relevant experience and qualifications.