Technology Support III- ServiceNow Business Analyst - JPMorgan Chase & : Job Details

Defined across our Data Support Model. Also enabling automation to replace manual task performed across our organization. Job Responsibilities. Collaborate with stakeholders to identify business requirements and opportunities. Develop and document business processes and workflows. Facilitate requirements gathering sessions with stakeholders. Create and maintain technical documentation. Manage data within ServiceNow using the Common Services Data Model (CSDM)Provide daily support and maintain operations in ServiceNow for GTI Data Governance, including communicating with end users, analyzing data / trends, and escalating issues. Create and maintain data management dashboards. Continually adapt operations with the firms evolving data strategy, frequently onboarding and executing tactical processes while simultaneously building strategic solutions for process automation. Partner with IP Incident, Problem and Change Process Leads to ensure optimal levels of support are maintained and deliv...Business Analyst, Support, Technology, Business, Analyst, Service, Banking