Technical Support Engineer - Integrations : 25-05960 - Akraya : Job Details

Primary Skills: Software Support (Expert), Web Services (Expert), Java/ JavaScript (Advanced), SQL (Advanced), Scripting (Proficient) Contract Type: W 2 Duration: 12 Months Location: Orlando, , FL (2 Days Hybrid) Pay Range: $30 - $35.71 per hour Job Summary: We are looking for a motivated and experienced Technical Support Engineer to provide top-tier technical support for complex computer, software, and networked systems. The role involves being a customer advocate, resolving technical queries related to the ServiceNow platform, and ensuring successful resolution of challenging technical situations with a strong focus on customer satisfaction. The ideal candidate will have a comprehensive understanding of cloud technologies, troubleshooting practices, and the ServiceNow platform. Key Responsibilities: Advocate for customers, offering support to users/administrators of our platform. Troubleshoot and resolve technical cases regarding the ServiceNow software. Gain and utilize an in-depth ...Support Engineer, Technical Support, Technical, Integration, Engineer, Support, Technology