Be the human behind the machine. Help shape the future of mobility. Join our team as a TeleOperations Operator and play a critical role in supporting a cutting-edge fleet of autonomous vehicles. You'll act as the crucial human-in-the-loop, stepping in to guide vehicles remotely through complex, real-world scenarios when autonomous systems need backup. This is a unique opportunity to be part of an innovative and rapidly evolving industry-perfect for detail-oriented problem solvers with a passion for technology and safety. Shift Availability:
- Morning: 7:30 AM - 4:00 PM
- Wed-Sun
- Thurs-Mon
- Fri-Tues
- Sun-Thurs
- Evening: 3:30 PM - 12:00 AM
- Wed-Sun
- Thurs-Mon
- Fri-Tues
- Sun-Thurs
What You'll Do:
- Monitor and guide a fleet of autonomous vehicles in real time.
- Remotely operate vehicles during challenging scenarios using advanced control systems.
- Ensure safe and smooth operation in compliance with safety protocols and regulatory guidelines.
- Report system behavior, anomalies, and performance metrics to help enhance vehicle performance.
- Collaborate with cross-functional teams to improve TeleOps tools and interfaces.
- Uphold high operational standards by following strict company and regulatory protocols.
Requirements What We're Looking For:
- Clean driving and background record
- 2+ years in operations, tech support, QA testing, or related fields
- Comfortable with Windows and Linux; strong technical troubleshooting mindset
- Excellent communication skills and situational awareness
- Ability to stay focused and calm in high-stakes scenarios
- Flexible and open to working various shifts
Bonus Points For:
- Experience in QA, robotics, or autonomous vehicle testing
- Bachelor's degree in a STEM or analytical field
- Familiarity with video game-style controls or driving simulators
- Basic data analysis skills to support system performance insights
BenefitsComprehensive benefits, including employer-subsidized healthcare and pre-tax commuter benefits. Flexible Spending Account for healthcare expenses. Short- & long-term disability and life insurance-fully covered by Employer. 401(k) package to help secure your future. Be part of an innovative team shaping the future of transportation! Pay Rate - $29 per hour Typing test and Self-Led Video interview will be required to be considered for position. Details will be emailed if you meet the requirements.