Technical Support Associate - PGS Worldwide : Job Details

PGS Worldwide is actively seeking a Technical Support Associate for a 1-year contract-to-hire opportunity in Richardson, TX, supporting a top-tier aerospace and defense manufacturing partner. This is a hands-on, high-voltage, second-shift position that plays a critical role in maintaining production readiness across multiple optics manufacturing factories-including Optical Fabrication, Diamond Point Turning, Optical Coating, and Assembly/Test. Candidates must be comfortable working in a fast-paced, physically engaged environment with minimal supervision. Required Qualifications:

• 5-8 years of hands-on experience maintaining mechanical, electronic, and automated manufacturing equipment
• Strong troubleshooting skills with both electrical and mechanical systems
• Familiarity with:
  • High voltage systems (480V, 208V, 110V, and DC)
  • Multimeters, current probes, schematics, and diagnostic instruments
  • Automated equipment and control systems
• Ability to work from schematics, manuals, and verbal instructions
• Willingness to work 2nd shift after completing 6-8 weeks of 1st shift training
• Flexible for occasional weekend work or call-ins
• Not a desk-based or assistant technician role-must be fully hands-on
• Associate's Degree in Electronics, Mechanical Technology, or related technical field

Preferred Qualifications:

• Experience with Optical Coating (vacuum deposition) systems
• Diamond Point Turning and RF Power Systems
• PLC Systems and Ladder Logic troubleshooting
• Experience in optics, aerospace, or defense environments
• Strong independent problem-solving ability in high-demand manufacturing settings

Key Responsibilities:

• Perform routine and complex troubleshooting, maintenance, and repair on a range of manufacturing equipment
• Lead or support installation and upgrade of new/existing production equipment
• Develop and follow preventive maintenance plans (including Lockout/Tagout procedures)
• Collaborate with Engineering, Maintenance, and Operations teams to optimize uptime and performance
• Use diagnostic tools and schematics to identify and resolve system issues
• Contribute to layout planning, capital equipment procurement, and technical documentation updates
• Maintain a high standard of safety in compliance with OSHA and site-specific regulations

Physical Requirements:

• Must be able to stand, walk, bend, stoop, and kneel for extended periods
• Frequent use of hands/tools for repair and diagnostics
• Occasional lifting/moving of equipment up to 25 lbs
• Ability to navigate tight production spaces and work around moderate noise/temperature conditions

Shift Details:

• Training: 1st Shift (6-8 weeks)
• Regular Shift: 2nd Shift (After training)
• Flexibility for call-ins and weekend support is required Location: McKinney, TX Contract Type: 1-Year Contract-to-Hire

Job ID: 14897942 Military veterans and transitioning military members are encouraged to apply to all PGS Worldwide positions. All of our jobs are military-friendly, and we work with leaders in Aerospace who rely on your military expertise to support mission-critical programs nationwide. As a Veteran Founded company, we know that the military has given you the skills and training you need to succeed in positions like this, and we want to support your success in the civilian sector however we can. We thank you for your service and humbly offer our own in return by helping you take your career to the next level.