Technical Solutions Architect - Solum : Job Details

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Sales and Business Development leader in enterprise technology, cloud and professional services

About the job

SOLUM is a global leader in Electronic Shelf Labels (ESL), offering a wide range of innovative technologies and SaaS solutions designed to elevate retail experience. With a proud legacy of successful partnerships with leading retailers across North America and worldwide, SOLUM continues to transform the way businesses operate. At the heart of our mission is a commitment to making retail smarter through forward-thinking innovation and cutting-edge technology.

We're looking for a dynamic and talented Technical Solution Architect to join our team in the New York City Metropolitan Area. This full-time, on-site role is an exciting opportunity to be at the forefront of retail technology innovation.

As a Technical Solution Architect at SOLUM, you'll serve as a trusted advisor to our clients, identifying their unique business challenges and crafting tailored technical solutions using our advanced ESL systems and SaaS platform. You'll be instrumental in translating complex challenges into scalable deployments that deliver measurable value.

Key Responsibilities

• Engage with clients to uncover and analyze business pain points and technical requirements
• Present compelling technical value propositions through presentations and live demonstrations
• Partner with clients' technical teams to refine, optimize, and validate proposed solutions
• Build and maintain strong technical relationships throughout the client journey
• Lead the technical execution of Proof-of-Concept (POC) initiatives, including documentation and milestone tracking
• Work cross-functionally with internal teams—Sales, Operations, R&D—to ensure seamless deployments
• Define support requirements and work closely with internal stakeholders across regional and global teams
• Drive successful integration of data and systems across client environments
• Monitor and analyze system performance, recommending enhancements
• Contribute insights to shape future product development and roadmap initiatives

Ideal Candidate

• Bachelor's degree in a related field
• 3+ years' experience in solution architecture or a comparable technical role
• Proven ability to contribute to client success and lead impactful deployments
• Exceptional communication skills—verbal and written
• Intermediate knowledge of Web technologies (Tomcat, Java EE, APIs), Networking (Firewalls, TCP/IP, routers, switches) and Databases (SQL Server 2019+, PostgreSQL 14+)
• Experience in retail or with POS vendors is a plus
• Willingness to travel up to 25% for client meetings and industry events

We understand that you may not meet all the above requirements. If you are passionate about technologies that help solve clients' unique problems, we strongly encourage you to apply.

• Flexible time-off policy
• Eligibility for annual performance bonuses

At SOLUM, we celebrate diversity and are proud to be an equal opportunity employer. We're committed to fostering an inclusive environment where all team members are valued and respected. We welcome all qualified candidates—regardless of race, gender, age, sexual orientation, disability, or veteran status—to apply.

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionEngineering and Information Technology
• IndustriesAppliances, Electrical, and Electronics Manufacturing

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