Technical Services Manager - IFF : Job Details

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It's an exciting time to join the Animal Nutrition team at IFF as a Technical Services Manager! This is a remote role supporting customers from a technical standpoint, being a feed mill specialist to support product portfolio application at feed mills and support customers.

You will spend your time:

• Customer facing, technical resource that is responsible for the technical success of IFF animal nutrition enzymes, DFMs and betaine with customers.
• In field application of products going into feed mills, which include mill audits and equipment evaluation.
• Being a key part of product-related equipment design and installation oversight into feedmills
• Utilizing technology and troubleshooting skills to identify and propose improvements to help improve and optimize customer application of DuPont products.
• Being a technical point of contact to feed milling and related areas for nutritionists and live production.
• Successful communication of key product concepts with customer staff (from nutrition, purchasing, live production, veterinary, etc).
• Assisting customers in product use and application by providing technical support including in-feed activity reporting
• Providing on-going product application support, technical service and feed analytics to customer accounts and sales staff.

Qualifications

• Bachelor of Science with 5 years experience in integration feed production, feed compounding or
• equipment technical service/support or alternatively or Masters of Sciences with at least two years of industry experience
• Must be knowledgeable in the area of US poultry and/or swine industry production practices.
• Candidate would be knowledgeable in the feed mill function and application of in-feed products like enzymes, direct fed microbials or betaine.
• Must be capable of management and oversight of equipment design and installation.
• Must have excellent communication skills and be able to interpret, communicate and present technical data
• Self starter able to prioritize and manage multiple tasks.
• Customer interfacing experience is a plus as is working within a sales team environment to meet the needs of the customer.
• Strong computer skills, with proficiency in MS Office suite as well as software associated with feed

• Seniority levelMid-Senior level

• Employment typeFull-time

• Job functionSales and Other
• IndustriesChemical Manufacturing and Animal Feed Manufacturing

Referrals increase your chances of interviewing at IFF by 2x

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Paid maternity leave

Tuition assistance

Disability insurance

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