Who They AreOur client is a leader in the HVAC distribution industry that provides residential and commercial equipment, as well as parts and supplies across the Midwest. They are looking for a Technical Service Advisor in the St. Louis, MO market to offer technical support to field techs and customers.What You'll Do
- Develop and implement creative solutions to achieve customer satisfaction
- Work with customers to identify training needs for technicians and end users
- Approve all warranty and concession settlements not covered by standard factory policy
What You'll Need
- Bachelor's degree in engineering
- 5+ years of HVAC or factory technical support experience
- Excellent organizational and communication skills
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