Technical Sales Representative - BCI Surface Technologies : Job Details

Who We Are

For nearly 50 years, BCI has been the leading supplier of products and services for the metal processing industry. A commitment to research and development preserves our leadership in the metal processing industry with new, innovative, and environmentally-friendly technologies. We pride ourselves on a commitment to quality, innovation, and customer service. BCI is always forward-thinking with our innovative technologies that meet and exceed the product quality, environmental and work safety requirements of today and tomorrow. Product development and customer service are the focus of what we do. At BCI, we are dedicated to meeting the demands and requirements of our partners and we believe in doing things the right way.

Benefits of Working at BCI

At BCI, we prioritize our people and are committed to providing a supportive, inclusive workplace. We offer a generous benefits package including:

• Company paid medical plan, life insurance and disability coverage
• Dental
• Vision
• Supplemental life insurance, AD&D and disability benefits
• Paid time off, including paid holidays

Position Summary We are seeking a motivated and technically skilled Technical Sales Representative (TSR) to join our team and support the growth of our business within the metal finishing industry. The ideal candidate is a self-starter with strong communication skills, a problem-solving mindset, and the ability to work independently while managing a customer-focused sales territory. This role is best suited for someone who thrives on building strong client relationships, delivering hands-on technical support, and identifying new business opportunities. Candidates should be comfortable with local travel, customer presentations, and managing a dynamic schedule. Prior sales experience in the metal finishing industry is required.

Essential Responsibilities and duties

• Provide regular support and service to existing customers and are expected to be the primary contact for their customer base. This includes engaging in problem solving and providing guidance on implementation of recommendations
• Evaluate all revenue generating opportunities with existing and prospective business
• Develop additional business within territory by prospecting, follow-up and proposal generation
• Maintain independent work schedule, request management/technical support as needed
• Submit various documentation (schedules, Service Reports, Trip Reports, ) to Sales Management and other departments as required
• Develop annual sales forecast for the territory
• Create and update customer documents (Standard Operating Procedures, Service Reports, Log Sheets, etc.) as necessary
• Provide technical service for each territory account and report issues or concerns to the Industry Sales Manager
• Attend sales meetings, training seminars and industry tradeshows
• Maintain company property (automobile, computer, ) in good working order
• Conduct themselves in a professional and business-like manner in the course of their business activities
• Achieve sales objectives for the assigned territory
• Provide product/process training to customer as requested
• Submit timely expense reports and provide supporting documentation in accordance with IRS requirements and company policies

Required Knowledge, Skills, and Abilities

• Ability to create and confidently deliver professional presentations to customers
• Capable of effectively demonstrating products and processes to customers and educating on proper product use
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and able to use standard business software for reporting, presentations, and documentation.
• Problem-solving skills
• Capable of managing multiple responsibilities and deadlines simultaneously
• A proactive self-starter who takes initiative, manages time effectively, and requires minimal supervision to achieve objectives.
• Collaborative team player, contributing to shared goals and supporting colleagues when needed.

Education/Experience

• At least two years of college/university education required.
• Prior metal finishing industry sales experience - minimum of 5 years required.

Work Environment and Physical Demands

This position is fully remote with local and overnight travel required up to 30% of the time. Must possess a valid driver's license and maintain a good driving record.

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

Note

This job description in no way states or implies that these are the only duties to be performed by the team member(s) of this position. Team members will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

EEO Statement: Bulk Chemicals Incorporated provides equal employment opportunities to all team members and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law.

To perform this job successfully, the team member(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

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Motor vehicle background check (if applicable)