Technical Project Manager - Wabtec : Job Details

It's not just about your career or job title… It's about who you are and the impact you will make on the world. Because whether it's for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you're in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us.

Who are we?

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27,000 employees in facilities throughout the world. Visit our website to learn more!

Who will you be working with?

The Technical Project Manager (TPM) will work directly with customers and Wabtec resources across the company. Specifically, internal groups include: various Product Engineering groups, Product Line Management, Sales, Contracts Management, Release Management, and others as needs warrant.

How will you make a difference?

The TPM will advocate for Wabtec with the customer and be an ardent advocate for the customer within Wabtec. The primary objective is to provide customer-valued service as set forth in established Service support agreements.

What do we want to know about you?

Minimum Requirements:

• Four years experience in technical project management and support or related field support.
• Ability to lead, drive, and track progress of multiple initiatives simultaneously.
• Leadership experience with the ability to influence and drive results with stakeholders.
• Ability to develop high levels of credibility and positive relationships with customers and coworkers.
• Effective oral and written communication skills; ability to articulate clearly and concisely, tailored to audience.
• Bachelor's degree in a technical/business-related field, Engineering or Sciences preferred. Non-degreed candidates with Military experience or advanced industrial experience in Project Management will be considered.

Preferred Requirements:

• Working knowledge of fundamental railroad maintenance, operations, or train dispatching.
• PTC experience.
• Commitment to improvement and continuous learning.
• Highly motivated with a strong customer service mindset.
• Ability to work effectively with minimal supervision.

What will your typical day look like?

• Work closely with the Customer to identify top priority items and initiatives and champion these by coordinating analysis and issue resolution with internal teams.
• Convey priority for troubleshooting, communicate customer impact, and coordinate with support teams.
• Maintain, communicate, and update the status of action items, ensuring closure to customer satisfaction.
• Work with Engineering, Operations, and Mechanical teams to track and report performance metrics and prepare reports.
• Manage contract budget, cost, and revenue, ensuring resource availability and reporting financial status.
• Participate in discussions about future services contracts and develop proposals and deal reviews.
• Identify and promote value-added maintenance service offerings to expand contract value.
• Manage complex processes involving multiple stakeholders.
• Communicate with peers on issues, opportunities, and improvements.
• Plan and instruct internal and external training programs as needed.
• Manage and track customer issues using Salesforce.

Wabtec will only employ those who are legally authorized to work in the U.S. and will require a drug screen and fitness for duty test where applicable.

Our Commitment to Embrace Diversity:

Wabtec is committed to diversity and inclusion, celebrating the variety of experiences and backgrounds that bring us together. We strive to create a place where everyone belongs and diversity is valued. We aim to employ the brightest minds and create opportunities for all, recognizing that these differences make us better. We are an equal opportunity employer and accommodate disabilities or special needs upon request.

The salary range for this role is between $77,400 and $110,300, influenced by factors such as experience, education, and location. Benefits include health, welfare, and retirement options, with more details at mywabtecbenefits.com. Additional benefits may include an annual bonus.