Job Location : Charlotte,NC, USA
Job Title: Technical Program Manager & Scrum MasterLocation: Charlotte, NCJob Type: ContractMax Pay Rate: $62/hr
Role Overview:We are seeking a seasoned Technical Program Manager/Scrum Master to support enterprise-wide Agile programs in a technology-focused environment. This dual-role position combines Agile facilitation, strategic program delivery, compliance oversight, and executive-level communication to optimize team performance and business impact.
Key Responsibilities:Scrum Master Responsibilities:
Lead Agile ceremonies: daily stand-ups, sprint planning, retrospectives, and reviews
Remove obstacles and foster continuous improvement and team accountability
Coach teams and stakeholders on Agile practices
Monitor sprint progress and key metrics using JIRA and Confluence
Ensure alignment between product owners, development teams, and business stakeholders
️ Program Management:
Partner with technology leadership on initiatives, including AI/tech deployments
Manage project milestones, change control, and deliverable timelines
Perform financial/resource analysis to optimize cost and efficiency
Enhance compliance and audit readiness through process governance
Coordinate with technical teams, vendors, and stakeholders for flawless execution
Executive & Operational Support:
Create executive presentations and data dashboards using PowerPoint and BI tools
Develop training content and KPI dashboards for team integration and performance tracking
Maintain BI dashboards in Confluence and other analytics platforms
7+ years in technology project/program management, business analysis, or executive support (preferably in financial services)
3+ years serving as a Scrum Master or Agile facilitator
Proficiency in Microsoft PowerPoint, Excel, Visio, and BI/reporting tools
Experience managing JIRA user stories, sprints, and backlog grooming
Exceptional communication, multi-tasking, and problem-solving skills
Bachelor's degree in technical, analytical, or business discipline
Certified Scrum Master (CSM or equivalent) preferred