Technical Program Manager, Infrastructure - Whatnot : Job Details

Whatnot is the largest livestream shopping platform in North America and Europe for buying, selling, and discovering the things you love. We're redefining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we're inspired by innovation and anchored in our values. With hubs in the US, UK, Ireland, Poland, and Germany, we're building the future of online marketplaces—together.

From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone.

And we're just getting started! As one of the fastest-growing marketplaces, we're looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs, and join us to turn your passion into a business and bring people together through commerce.

We are seeking a strong Technical Program Manager to work across our Infrastructure and Product teams, focusing on incident management and stability efforts. You will be embedded within the Infrastructure Engineering team and partner with leadership across the organization to enhance Whatnot's security and quality.

• Drive the Infrastructure engineering roadmap, strategy, and execution of cross-functional initiatives.
• Prioritize key technical initiatives and features to ensure high-quality, reliable, discoverable, and secure data for internal customers.
• Identify and implement efficiency improvements for Infrastructure to support business growth.
• Develop processes based on data and modeling to review and improve capacity needs.
• Communicate roadmap, progress, and insights clearly to key teams and stakeholders.
• Ensure the engineering team operates effectively, unblock them, and enable rapid progress.
• Drive strategic initiatives across the company as needed.

Team members in this role should be within commuting distance of our hubs in San Francisco, CA, Los Angeles, CA, or New York, NY.

Curious about who thrives at Whatnot? We've found that embodying a growth mindset and a high-impact drive goes a long way here.

As our next Technical Program Manager, you should have 6+ years of relevant experience, including:

• Leading complex, multidisciplinary, and highly visible technical and operational initiatives.
• Thriving in ambiguous environments, making decisions with limited information under high pressure.
• Building roadmaps and project/release plans with dependency management.
• Strong analytical and quantitative skills to work with stakeholders and data sets.
• Entrepreneurial drive and a proven track record of achieving stretch goals in fast-paced environments.
• Experience in a high-growth startup environment.
• Excellent communication and stakeholder influence skills.
• Bachelor's degree in Engineering, Computer Science, or a related field.

Salary: $178,000 to $235,000 per year, plus benefits and equity. Final salary depends on experience, skills, and level.

• Health insurance options including Medical, Dental, and Vision
• Work From Home support, including a home office setup allowance and monthly allowances for cellphone and internet
• Retirement plans: 401(k) with employer match up to 4% in the US, and pension plans internationally
• Monthly allowance for app dogfooding, encouraging employees to use Whatnot as buyers and sellers
• Parental leave: 16 weeks of paid parental leave plus a gradual return to work

Whatnot is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability, or any other protected status. We believe diverse skills and experiences make us better and our culture stronger.

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