Technical Operations Manager - Farm Data Systems : Job Details

Overview

Farm Data Systems is seeking a Technical Operations Manager to lead our remote support operations and the design/development of SCADA systems used in agricultural irrigation and fertigation and built on Ignition SCADA software. This is a hands-on, cross-functional role that bridges technical support, systems engineering, and product improvement.

What You'll Do

• Manage and grow our remote technical support team
• Lead the design, build, and commissioning of new SCADA installations
• Own alarm triage processes, troubleshooting workflows, and documentation
• Collaborate with developers to improve and test SCADA software features
• Collaborate with vendors to evaluate and onboard new SCADA technologies
• Create technical guides, customer playbooks, and standard operating procedures

What We're Looking For

• 5+ years of experience in SCADA, automation, or controls engineering
• Skilled in Ignition, PLC/RTU systems, Modbus, MQTT, and wireless networks (Ethernet, LoRa, cellular)
• 3+ years of experience in building managing a technical team
• Expertise in technical documentation
• Firsthand experience in tier 1, 2 & 3 customer support
• Strong communicator with experience leading support or field service teams
• Comfortable working across engineering, agronomy, and customer support
• Bonus: Experience in agriculture, irrigation systems, or environmental monitoring

What You'll Get

• Competitive salary (based on experience)
• Office based role with some travel to project sites (as needed)
• Health, dental, and vision insurance, 401k
• Paid time off and company holidays
• Opportunity to shape the future of ag tech SCADA delivery

Apply Today Submit your resume and a short message about your background in SCADA, controls, or ag tech support.

Learn more at www.farmdatasysems.com