Technical Operations Expert, Bloodbank-Woodward - TriCore Reference Laboratories : Job Details

Schedule: Monday-Friday 0800-1630 with other shifts as neededLocation: WoodwardHourly/Salaried: SalariedJOB SUMMARY Enhance patient safety by partnering with clinical transfusion services and hospital Quality departments. Act as regulatory & accreditation resource for TriCore's Transfusion Services. Work closely with appropriate medical and operational director(s) regarding decisions on matters relating to patient care, technical performance, and quality. Ensure patient safety with educational presentations and partnering with TriCore and hospital Quality departments in transfusion medicine. Responsible for the assigned blood management programs in the hospital systems. Coordinate assigned activities with other areas of the hospitals and with internal and external customers to ensure that quality standards are met. Responsible for ensuring TriCore's service quality to the satisfaction of the hospital, its physicians and patients. Services as the Transfusion Safety Officer for TriCore. ESSENTIAL FUNCTIONS Quality and Risk Management Activities 1. Review hospital equipment used in blood administration for adherence to manufacturer's recommendations and safety 2. Conduct concurrent and retrospective audits on the utilization of blood products and their alternatives 3. Review informed consent policies for adequacy and recommend changes as needed. 4. Perform random audits on transfusion events for informed consent and compliance with the hospitals' blood product administration policies and procedures at least annually for all TriCore Bloodbanks. 5. Serve as a member of the quality meeting for each division. 6. Participate in the investigation of errors and accidents with the intent to bring root cause analysis and action plans to the Transfusion Workgroup for the determination of appropriates of response(s) to error. 7. Conduct review of suspected transfusion reactions to ensure compliance with transfusion administration policy and best practices in diagnosis and management of suspected transfusion reactions. 8. Provide a summary update on regulatory changes to the Bloodbank workgroup, Operations Director and Medical Director as required. 9. Audit all TriCore Bloodbanks on an annual basis to ensure closure of previous inspection findings from any source and current compliance to regulations and submit annual reports to the Operations Director and Medical Director. Technical/Clinical 1. Ideally, physically be on-site at least weekly at Presbyterian Hospital, Rust Medical Center, Lovelace Medical Center, Lovelace Women's hospital and University Hospital locations in order to provide availability to Blood Bank staff and Medical Directors as directed by the Operations Directors. Flexibility is required to accommodate attendance at mandatory meetings between all facilities. 2. Visit other Bloodbank locations at least quarterly. 3. Review and advise on policies and procedures to effectively and safely use blood products in compliance with published best practices, regulations and accreditation standards 4. Provide input on laboratory and nursing transfusion policies and procedures; review processes periodically according to regulatory requirements and/or identified need. 5. Oversee the completion of look back investigations; guide reporting of fatalities to the FDA 6. In conjunction with the TriCore Transfusion Service Medical Directors and Operations Directors, assess the Transfusion Service model at TriCore and participate in developing strategic long range goals and delivery models. 7. Maintain a working knowledge of all Bloodbank computer systems and be able to guide staff on use of such systems. Professional and Educational Activities 1. Serve as a member of the Transfusion Committees. 2. Provide materials for education to physicians, residents, technologists, nursing personnel and patients on the benefits, risks, appropriate use of blood products and their alternatives. 3. Assist in planning educational symposiums on transfusion related topics. 4. Maintain a proactive involvement in related professional organizations (AABB and/or SABM). 5. Provide an on-site technical educational inservice to each TriCore Bloodbank site at least on an annual basis. 6. Maintain an up to date knowledge of new developments in blood management and economics through continuing education and other relevant sources. Provide summaries of new developments to Medical and Operational Directors. Utilization Management-as delegated by the site Medical Director, some Medical Directors may prefer to perform these functions. 1. In partnership with Medical/Operations Directors and hospital Quality staff, establish and oversee a Blood Management program at each facility based on the needs of the facility. a. Review current transfusion data and prioritize opportunities for changes in practice. b. Effectively communicate the opportunities to the appropriate Medical Director and Operations Director. c. Develop Blood Order Sets for Medical Director Approval. 2. In locations where a Blood Management tool is in use: a. Oversee the evaluation, development, implementation, monitoring, performance and training of appropriate hospital and laboratory staff b. Coordinate with hospital staff to update policies and procedures with all sections of the hospital c. Provide financial analysis to Operations Director and Medical Director on the impact of the program 3. On a monthly basis, promote benchmarking and evidence-based practice in the transfusion of the appropriate blood products and their alternatives; provide comparative financial impacts on the alternatives versus blood component therapy to Operations Director and Medical Director. 4. Develop and maintain a resource library of alternatives to blood transfusion and educational materials The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified. MINIMUM EDUCATION • Bachelor's degree in Medical Laboratory Sciences, Medical Technology or appropriate biologic or chemical science. MINIMUM EXPERIENCE: • Five (5) years of clinical laboratory & regulatory experience in Transfusion Services. OTHER REQUIREMENTS: • Must be MLS (ASCP) or BB(ASCP) certified. Must be insurable by TriCore's automobile insurance. PREFERENCES: • SBB (ASCP) certification IMMUNIZATION REQUIREMENTS: Prove immunity to Hepatitis B or be immunized or sign a waiver refusing hepatitis immunization. Provide documentation of a PPD test conducted not more than 90 days prior to date of hire or have a PPD test conducted. GENERAL REQUIREMENTS: 1. Effective time management skills. Ability to manage multiple priorities and to oversee work in a high productivity/high stress environment. 2. Ability to deal with difficult and sensitive situations. 3. Problem solving skills, reasoning ability and good independent judgment. 4. Follow company safety and personnel policies. 5. Strong supervisory and management skills including interviewing, leadership and team building skills. Ability to work effectively in a team environment and to develop and maintain a climate of open communication and teamwork within the department. 6. Strong communication/interpersonal skills with both internal and external customers. 7. Basic PC skills including Microsoft Word and Excel. 8. Maintain patient/client confidentiality. 9. Must maintain an up to date knowledge of laboratory medicine through self-study and continuing education. 10.Attend a minimum of nine continuing education programs per anniversary year with a minimum of one outside TriCore. 11.Must attend annual AABB & Blood Management meetings as appropriate. 12.Participates in inspections and inspection preparations as directed. 13.Provide technical consultation to TriCore clients as needed. 14. Participate in the TriCore Blood Bank Operations Workgroup, the TriCore Divisional Quality meeting and blood bank meetings as requested by Medical or Operations Director. 15.Maintain AABB membership.