Technical Customer Service Associate - Staffworks : Job Details

Our client is one of the nations leading electronics manufacturers. Their focus is creating buttons levers and switches that are used across various industries. They have a small team of 35 employees located on the Fairfield, New Haven county line. They offer competitive pay, great benefits, and an excellent work environment. They are seeking a Customer Service Associate to join their team and assist in handling inbound customer service calls and emails from customers, distributors, and manufacturing representatives. Selling Points: Growing company with an excellent reputation. Small firm (35 employees), excellent opportunity to learn and grow by taking on new challenges. 401 K with a 4% match. Once perm, 2 weeks PTO with 3 personal days, and 9-11 paid holidays. Responsibilities: Interact with customers in a professional and courteous manner. On a day to day basis handle roughly 10-15 inbound calls and 25-30 emails. Ensure customer purchase documents are saved and shared to the appropr...Customer Service, Associate, Technical, Service, Customer, Retail, Staffing