Technical Consultant - RAMP : Job Details

Technical Consultant role at Ramp. Base pay range: $150,000.00/yr - $220,000.00/yr. The actual pay will be based on skills and experience.

Ramp is a financial operations platform designed to save companies time and money. Were building AI-powered features and a platform to surface insights and enable teams to reclaim their time and reinvest in what matters. Ramp serves thousands of businesses and has received multiple industry recognitions.

• Act as a technical advisor to customers and Ramps internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design
• Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations
• Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success
• Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options
• Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture, including when and how to use Ramps API
• Be a subject matter expert across HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs
• Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly
• Contribute to internal documentation and tooling that scales Ramps ability to support integration use cases
• Influence Ramps product roadmap by channeling customer pain points and feedback to Product and Engineering teams

• Bachelor's degree in computer science, engineering, finance, business, or a related field
• 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
• Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
• Comfort working with APIs, integration logic, and system architecture and ability to explain concepts to finance and operations stakeholders
• Strong communication skills to translate technical solutions into business value and guide customers toward scalable approaches
• Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
• Exceptional organization and problem-solving skills with a bias toward action and ownership
• Thrives in ambiguity and fast-paced environments; adaptable and resourceful as Ramp scales its upmarket motion

For candidates located in NYC or SF, the pay range for this role is $167,000 - $220,000. For candidates located in all other locations, the pay range for this role is $150,000-$206,000.

• 100% medical, dental & vision insurance coverage for you
• Partially covered for your dependents
• One Medical annual membership
• 401k (including employer match on contributions made while employed by Ramp)
• Flexible PTO
• Fertility HRA (up to $5,000 per year)
• WFH stipend to support your home office needs
• Wellness stipend
• Parental Leave
• Relocation support to NYC or SF (as needed)
• Pet insurance

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology

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