Technical AI Consultant - South Carolina - Tyler Technologies : Job Details

We are seeking a Technical AI Consultant based in South Carolina to deliver next-generation AI solutions for the State. In this role, you will leverage your foundational technical skills in ETL processes, prompt engineering and API integrations - primarily using Node or Python - to seamlessly integrate our AI Agent into South Carolina's core systems. You will also engage with various stakeholders, ensuring that client-facing interactions are handled with exceptional professionalism and communication.

On a Typical Day, You Will…

• Meet with the project manager and stakeholders to clarify objectives and review integration plans
• Develop and deliver presentations, reports, and documentation to communicate AI solutions and project progress to stakeholders
• Collaborate with business partners to understand their needs and identify opportunities for AI.
• Develop and maintain ETL workflows, ensuring data accuracy and consistency
• Create or enhance API integrations (using Node or Python) for seamless data flow between core state systems and the AI Agent
• Write code to integrate the agent with state APIs and other systems
• Execute evaluations to ensure that the agent continues to serve residents with high quality responses
• Troubleshoot integration issues, identify root causes, and implement effective solutions
• Develop AI Initiatives Annual Roadmaps for South Carolina
• Provide clear, client-facing communication to keep partners informed on progress and address their concerns
• Conduct training sessions and workshops with business partners to educate teams on AI technologies and applications

• Collaborate closely with the project manager and cross-functional teams to define integration requirements
• Design and develop ETL pipelines that enable efficient data processing, transformation, and loading
• Integrate and optimize APIs to facilitate the AI Agent's interaction with existing state systems
• Ensure agent continues to operate with high level of relevancy and quality
• Ensure data security and compliance with relevant regulations and policies
• Document integration processes, technical specifications, and best practices
• Gather feedback from end-users and stakeholders to guide iteration and improvements

• Must be physically located in South Carolina, preferably Columbia, South Carolina.
• Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience)
• Proficiency in ETL processes and one or more scripting/programming languages (Node or Python preferred)
• Experience building and maintaining RESTful APIs for systems integration
• Strong client-facing communication and presentation skills
• Basic understanding of AI technologies including large language models, natural language processing and data structures
• Some GenAI experience (prompt engineering, evals, etc)
• Ability to work collaboratively with diverse teams and balance multiple priorities effectively
• Demonstrated ability to work in a highly ambiguous, fast-changing environment
• Required to undergo and satisfactorily pass a fingerprint background check in accordance with CJIS requirements.

Columbia, South Carolina

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