Technical Account Manager - Publicis Groupe : Job Details

In 2024, Epsilon launched Epsilon Accelerate, an evolution of Yieldify combined with Epsilon's award-winning technologies, to provide best-in-class website personalization, conversion optimization, and customer journey solutions—helping us deliver smart, personalized marketing to even more brands around the world. Our team is currently seeking a Technical Account Manager (TAM) to support Epsilon Accelerate. The TAM will report to the Principal Technical Account Manager and will be the main point of contact for our US teams, both internally and externally. This is a hybrid role based in New York City.

What you'll bring with you:

• A bachelor's degree
• 5+ years in a creative or digital marketing role
• 5+ years of ecommerce marketing experience focusing on technology
• Working knowledge of HTML and CSS (ability to identify and construct CSS selectors). Knowledge of Regular Expressions and JavaScript or TypeScript is a plus but not essential.
• Strong communication skills and the ability to connect with people, bridging technical and non-technical audiences.
• Ability to multitask and work under pressure to meet deadlines.
• Strong active listening and note-taking skills; asking the right questions and acting on responses promptly.
• A demonstrated desire for continuous learning and improvement.
• A team player attitude—collaborating to deliver results is as important to us as it is to you.

Why you might stand out from other talent:

• You've recently completed a technical training bootcamp (e.g., General Assembly).
• Demonstrable interest in digital marketing and ad tech.
• Curiosity and problem-solving aptitude.
• Strong time management and prioritization skills.
• Excellent written and verbal communication skills.
• Adaptability to different challenges daily.

When You Join Us, We'll Create Something EPIC Together

Epsilon is a global data, technology, and services company powering the marketing and advertising ecosystem. For decades, we've provided marketers from leading brands with data, technology, and services to engage consumers—1 View, 1 Vision, 1 Voice.

Our capabilities span digital media, messaging, and loyalty solutions, bridging marketing and advertising technology. We process over 400 billion consumer actions daily using advanced AI and hold many patents, including real-time modeling languages and consumer privacy advancements. Recognized industry-wide, Epsilon has over 9,000 employees globally.

Our culture is guided by five core values:

• Act with integrity. Transparency and courage to do the right thing.
• Work together to win together. Collaboration as a catalyst for potential.
• Innovate with purpose. Big ideas that drive big outcomes.
• Respect all voices. Embrace differences and foster belonging.
• Empower with accountability. Trust to own and deliver goals.

We offer perks and benefits prioritizing your well-being, including flexible time off, paid holidays, parental leave, childcare & elder care assistance, comprehensive health coverage, 401(k), tuition assistance, and more. Benefits are subject to eligibility and other terms.

Epsilon is an Equal Opportunity Employer, committed to diversity and inclusion. We do not discriminate based on race, age, gender, disability, or other protected characteristics. We provide accommodations for applicants needing assistance during the application process.