TECH SUPPORT REP - ORANGE COUNTY PUBLIC SCHOOLS : Job Details

Under general direction, the purpose of the position is to perform district or school-based duties providing technical assistance with the installation and maintenance of hardware, software, network communication and workstations. Employees in this classification function at an operational capacity and perform a variety of duties including troubleshooting, technical support, training functions, server and database maintenance as well as web page maintenance and design. This position also serves as a technical resource for department site-based staff and personnel. Performs related work as directed. Responsibilities and Qualifications EXAMPLES OF ESSENTIAL FUNCTIONS - Responds to internal and external customers in a timely, accurate, courteous and empathetic manner representing OCPS in a positive light. Troubleshoots and maintains district-approved site-based networks, workstations, peripherals/hardware and databases. Diagnoses, tracks, and solves hardware and software problems; escalat...Support, Technical Support, Software, Education, Equipment, Maintenance