Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Technologist Assistant, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders - patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
- Greet, register, collect copays, and verify all patient information. Assist team members by notifying patient arrival. Communicate delays in appointments in a timely fashion and offer rescheduling for timely and effective care of patients.
- Obtain proper insurance/authorizations and patient information, collect signatures, and ensure accuracy and completion of necessary documentation.
- Schedule, reschedule, or cancel new or current patients, confirm appointments, and notify staff of changes when necessary.
- Ensure that equipment and tools are sterilized in each department before every patient exam.
- Assist technologists with patients.
- Demonstrate competency regarding the need to safeguard patient property and Patient Health Information.
- Safeguard any on-site medications in accordance with company policies, procedures, and any legal requirements.
- Demonstrate respect for company property, including any cash and patient financial information on-site or on patient portals.
- Be responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
- Demonstrate respect for patient boundaries and cultural sensitivities during all interactions.
- Demonstrate ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
- Demonstrate ability to establish, nurture, and maintain cooperative working relationships.
If You Are:
- Passionate about patient care and exercise sound judgment and an ability to remain professional in all situations.
- Demonstrating effective and professional communication, interpersonal skills, and respect with patients, guests, and colleagues.
- Having a structured work approach, understanding complex problems, and able to prioritize work in a fast-paced environment.
To Ensure Success in This Role, You Must Have:
- High School Diploma.
- 1 year of previous medical office experience and intermediate computer skills.
- Medical terminology knowledge and recent medical/radiology office work experience is preferred.
- BLS certification.
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