Team Lead, Pet Insruance Sales - Fetch Pet Insurance : Job Details

TEAM LEAD, Pet Insurance Sales

Fetch Pet Insurance, a tech-enabled pet wellness company, has consistently been an innovative leader in the pet insurance industry, offering the most extensive and all-inclusive pet insurance and health advice since 2003.

Put simply, Fetch makes vet bills affordable. We offer a comprehensive product that does not have any restrictions based on breed, age, or size. We cover vet visits and the treatment for illnesses and injuries, not one or the other. We are believers in helping pets get through their bad days but also focus on extending the good days. How do we do that? – through a wide portfolio of amazing and innovative offerings under our umbrella, which include Fetch Health Forecast, our pet health and lifestyle blog, The Dig, and our partnerships with Project Street Vet and animal no-kill shelters across North America.

At Fetch, you are a part of that innovation that helps to create an impact of change. We value transparency among our coworkers and always have an open line of communication. Ask anyone who works here, it is an all-hands-on-deck, cross-functional, collaborative effort, where you will be able to interact with brilliant, creative, like-minded individuals who have an equally immense passion for pets.

JOB OVERVIEW

The Shelter Team Lead will be responsible for overseeing and driving sales initiatives within our shelter partnerships. This role involves leading a team of sales representatives, developing and executing sales strategies, and fostering relationships with shelter partners to promote our pet insurance products. The ideal candidate will have a strong sales background, excellent leadership skills, and a passion for animal welfare.

RESPONSIBILITIES

Team Leadership: Lead, mentor, and motivate a team of shelter sales representatives, providing guidance, support, and performance feedback to ensure team success.

• Sales Strategy Development: Develop and implement effective sales strategies to achieve sales targets and drive growth within our shelter partnerships.
• Relationship Management: Build and maintain strong relationships with animal shelters, understanding their needs and working collaboratively to promote our pet insurance products.
• Sales Training: Conduct regular training sessions for shelter sales representatives to enhance their product knowledge, sales skills, and understanding of the pet insurance market.
• Performance Monitoring: Monitor sales performance, analyze data, and prepare regular reports on sales activities, team performance, and partnership outcomes.
• Program Implementation: Oversee the implementation of sales programs and initiatives within shelters, ensuring alignment with company goals and objectives.
• Customer Engagement: Engage with new pet owners at shelters, educating them on the benefits of pet insurance and assisting them in selecting the best coverage options for their pets.
• Feedback and Improvement: Gather feedback from shelter partners and customers, using insights to continuously improve sales strategies and product offerings.

REQUIRED SKILLS

• Bachelor's degree in business, marketing, sales, or a related field.
• Proven experience in sales, preferably within the insurance or pet-related industry.
• Strong leadership skills with the ability to inspire and manage a sales team effectively.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse stakeholders.
• Strategic thinker with the ability to develop and execute successful sales strategies.
• Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines.
• Analytical skills with the ability to interpret sales data and make data-driven decisions.
• Passion for animal welfare and a commitment to promoting the health and well-being of pets.
• Knowledge of pet insurance products and the animal shelter environment is a plus.

As a company, we understand the importance of work-life balance and prioritize the mental health + well-being of our employees, ensuring you can thrive both professionally and personally.

Not just pets, we want our employees to live their best lives, too — here at Fetch, you will have:

• Comprehensive medical, dental, and vision insurance
• 401K matching
• Personal paid time off, 10 paid annual holidays, floating days
• Educational Assistance programs
• Department incentive perks
• Fetch Pet Insurance discount - 50% off, up to $1,000 a year

—ABOUT FETCH—

Fetch is a high-growth, Warburg-Pincus portfolio company. We are a passionate group of 200+ employees and partners across the U.S. and Canada dedicated to helping pets live their best lives. We have two offices (New York City, NY, and Winnipeg, Canada), and we currently provide security to over 360,000 pet parents.

We don't just accept differences — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. We are proud to be an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.