Systems Administrator - Flexsteel Industries : Job Details

We are seeking a skilled IT professional to maintain and administer our corporate computing environments, including computer hardware, systems software, applications software, and all configurations. The ideal candidate will have experience in diagnosing, troubleshooting, and resolving hardware, software, and network problems.

• Maintain and administer corporate computing environments, including computer hardware, systems software, applications software, and all configurations.
• Diagnose, troubleshoot, and resolve hardware, software, and network problems, and replace defective components when necessary.
• Maintain patch levels, spam filters, anti-virus protection, and other security measures.
• Administer Microsoft Office 365.
• Maintain the day-to-day operation of systems and devices.
• Provide advanced second-level support for issue resolution.

Analysis

• Monitor server and storage needs, and provide recommendations and requirements for implementation.
• Analyze equipment performance records to determine the need for repair or replacement.
• Monitor performance and trends to determine whether adjustments need to be made.
• Perform periodic performance reporting to support capacity planning.

Support

• Act as a Level 2 point of contact, and provide exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive customer experience.
• Schedule maintenance to minimize disruption to the business.
• Support ongoing maintenance for patches and upgrades.
• Track record of log monitoring and tuning for a high-performing environment.

This position is located at our Global Headquarters in Dubuque, IA, and requires daily on-site attendance, as well as travel within the U.S. and Mexico to other Flexsteel facilities.

The successful candidate will have a college degree in Computer Science or equivalent, and at least 4 years of experience supporting Windows Servers in a multi-site environment. Advanced technical knowledge of Windows Server, VMWare, and WAN/LAN/VPN concepts is necessary. MCITP and/or MCSE certification, and CCNA certification, are preferred.

Requirements

• College degree in Computer Science or equivalent.
• 4+ years of experience supporting Windows Servers in a multi-site environment.
• Advanced technical knowledge of Windows Server and VMWare.
• Advanced technical knowledge of WAN/LAN/VPN concepts.
• Demonstrated competence with 2+ years of experience designing, installing, and supporting networks and systems and desktops.
• Knowledge of ITIL methodology is desired.

Skills

• Ability to manage multiple priorities and execute tasks in a high-pressure environment.
• Demonstrated critical thinking in issue identification and resolution.
• Rely on experience and judgment to plan and accomplish goals.

Flexsteel is an Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.