Systems Administrator - Stark Carpet : Job Details

STARK is seeking an experienced Microsoft Windows Systems Administrator/Help desk support person. This role will support our corporate end-users in troubleshooting and solving IT issues on-site and remote. With a hands-on attitude, you have a natural enthusiasm for helping others and contributing to the enhanced productivity of our dynamic workforce in a multi-office environment. The ideal candidate should be well-versed in Microsoft products and services in general, interested in integrations betweenWindows and other operating environments and attentive to details. This role requires attention to detail, excellent organization skills and a self-motivated, team player. You will be responsible for an optimal end-user experience and ensure that the environment remains optimal and secure. Additionally, you will monitor, review, and resolve tickets. Job Responsibilities:

• Provide technical support and assistance to end-users via helpdesk, including troubleshooting hardware and software issues.
• Proficiency in Microsoft Intune for mobile device management and application deployment.
• Experience with Microsoft Purview for data governance and compliance.
• Knowledge of Microsoft Sentinel for security information and event management (SIEM).
• Familiarity with Microsoft Defender for endpoint protection and threat detection.
• Strong understanding of network protocols, firewalls, and security best practices.
• Excellent problem-solving skills and ability to work under pressure.
• Effective communication skills and ability to collaborate with team members.
• Assist the telecommunication technician when needed and provide backup duties as required.
• Place vendor service calls when necessary to resolve hardware or software failures.
• Great communication skills, in-person and virtually. Be able to communicate to non-technical and executive level employees.
• Good organization skills, be able to prioritize issues.
• Perform on and off boarding sessions for new employees.
• At times lead the efforts to provide support with new network and security deployment on-site or remote.
• Respond to end-user support technology requests via email and Jira ticketing systems.
• Be a positive contributor to company culture.
• Perform other tasks and duties as assigned.

Job Requirements:

• 3-5 years of experience working in an IT support capacity.
• 3-5 years' experience with SonicWALL, Ubiquiti, Datto
• 3-5 years of experience with operating systems, Windows server 2019 and up, Windows 10 and up.
• Working knowledge of several areas including Azure, Microsoft Active Directory, Office 365, Share Point, Windows Administration, Defender, Intune, Purview, exchange.
• Basic understanding with networking protocols - DNS, WINS, DHCP, VPN, TCP/IP.
• Working knowledge of virtualization, VMWare, or equivalent
• Strong verbal, written and interpersonal communication skills.
• Possesses outstanding analytical, organizational, and problem-solving skills with a flexible approach.
• Ability to work independently as well as cooperatively in a team-oriented environment.
• Ability to work closely with users and other IT professionals to identify, analyze and resolve system problems.
• Ability to successfully interact with other IT professionals and end-users.
• Associate or bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or equivalent experience required.

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Supplemental Benefits
• Great Paid Time Off Policy
• 401k match

Schedule:

• 8-hour shift on site
• Day shift
• Weekend availability

Work Location: NYC office COMPANY INFO About Us: With more than 80 years of industry expertise, STARK is the discerning designer's go-to source for luxurious custom carpet and rugs. Our Mission: To live our mission of helping create beautiful spaces, we believe our first responsibility is making design industry professionals the heroes in their projects because supporting businesses helps to preserve craftsmanship and enable unique and specially designed spaces to exist. In meeting their needs, we must continue to deliver peace of mind service while offering an expansive, diverse, and innovative product assortment that is accessible and convenient. Our Heritage: Established by Arthur Stark and his wife Nadia in 1938, the foundation of STARK was always to provide the very best products to our customers. With a rich history, third generation owners Chad Stark, as CEO, and Ashley Stark, as Creative Director, bring the STARK legacy into the new century by staying true to their founding principles. To seek out the best craftsman and methods of manufacturing for the most innovative and beautiful designs. Stark Carpet Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Pay Range: $75,000 - $90,000 per year