Systems Administrator - Town of Lady Lake, FL : Job Details

Salary: $25.45 - $40.43 Hourly Location : Lady Lake Town Hall Job Type: Full-Time Job Number: 1601-3 Department: IT Opening Date: 07/07/2025 The Town of Lady Lake is an equal opportunity employer and does not discriminate because of race, religion, color, national origin, age, sex, sexual orientation, gender, disability, genetic information, marital status or any other characteristic protected by law. If you are a qualified individual with a disability, you have the right to request a reasonable accommodation in the application process. You can request one by calling 352-###-####. The Town is a drug-free workplace in accordance with Florida Statutes 440.101 and 440.102. Applicants and employees may be required to submit to drug testing at any time. Additionally, drug and alcohol testing of employees holding a CDL is conducted according to federal law and regulation. Description This position ensures the reliable, efficient and secure operation of the Town's various computing systems. Essential Duties and Responsibilities

• Install, configure and update physical and virtual computing hardware, operating systems and software.
• Manage deployed computing systems, maintaining operational visibility to proactively identify and remediate possible performance, patch application and security incidents.
• Monitor the consistent application and maintenance of mobile device management (MDM) and security policies, procedures, standards, and guidelines to ensure computing systems are secure and protected appropriately.
• Make recommendations for improvements and collaborate with staff to implement corrective measures to ensure performance, compliance and the overall security of computing systems.
• Administrate computing systems user accounts, permissions, and access controls.
• Resolve system errors or failures. Identify system problems and implement corrective actions. Address problems in hardware, software, and procedures.
• Provide employee help desk support for information technology service requests.
• Manage computing systems backup operations according to data retention policies, ensuring all required assets and data are appropriately and successfully backed up.
• Assist with the continuing development, testing, and maintenance of business continuity, and disaster recovery plans.
• Facilitate regularly scheduled employee information technology training.
• Perform periodic compliance, equipment and software inventories and maintain records.
• Periodically required to work after business hours, as necessary.
• Perform related work as required.

Minimum Qualifications

• Direct, hands-on experience managing Microsoft based computing systems including physical and virtual workstations and servers in an enterprise environment.
• Demonstrate good troubleshooting and problem analysis skills, initiative and a consistent, positive, professional attitude.
• Knowledge of Microsoft operating systems, identity and policy administration. Knowledge of Microsoft services and client applications.
• Knowledge of Mobile Device Management (MDM) software.
• Knowledge of patch automation software.
• Knowledge of governance, risk, and compliance (GRC) policy application, risk management concepts, IT general controls and auditing and security principals.
• Knowledge of industry recognized compliance frameworks such as Center for Internet Security (CIS), NIST Cybersecurity Framework (CSF), CJIS, etc.
• Ability to teach technical ideas to a non-technical audience and to present information in written, oral, and multimedia formats to individuals and small groups.
• Ability to provide direction with coorspondence, memos, and other documentation.
• Ability to establish and maintain effective working relationships.
• Ability to work independently with general supervision and direction.

Education and Experience

• Any combination of education, training and experience equivalent to graduation from an accredited college or university with a Associate's Degree in Computer Science or Information Systems.

LICENSES, CERTIFICATIONS, OR REGISTRATIONS

• Possession of a valid Florida Driver's License.
• Must obtain FDLE certification following employment.

This position is not eligible for benefits. 01 Please share your experience implementing, improving, or supporting current mobile device management (MDM) software. Specifically describe the technologies utilized and your previous responsibilities. 02 Document any experience you have implementing, using or supporting Microsoft Office 365 applications including PowerApps and Teams. 03 Please provide a list of any relevant industry certifications that you have earned. 04 Document your recent experience administrating Microsoft based computing systems. Specifically describe the technologies managed and your previous responsibilities. 05 Document any experience you have implementing, improving, or supporting enterprise backup operations. Specifically describe the technologies utilized and your previous responsibilities. 06 Document any experience you have implementing, improving, or supporting enterprise disaster recovery operations. Required Question