Systems Administrator I - International Bank of Commerce : Job Details

IBC Bank Successes and Job Opportunities

IBC Bank's successes are the result of an aggressive and innovative attitude. The bank's We Do More philosophy reflects its dedication to the growth and success of its employees, customers, and communities. IBC Bank hires talented, creative, and dedicated individuals to help our business succeed. We value leadership, community engagement, and relationship building, fostering a culture of excellence. We are currently seeking to fill positions across all business segments. Our focus is to be customer-centric and strive to provide an excellent customer experience.

Time Type: Full time

This is an in-office position.

Department: 867 Systems Administration Job Summary:

System Administrators upgrade, maintain, and support software, hardware, and operating systems for IBC's information systems. They diagnose, escalate, and resolve issues quickly, including support outside normal bank hours. They support escalated issues for desktop, help desk, and IBC business units, communicating technical concerns and solutions effectively. They work with Engineers and Tier II Administrators to monitor and maintain system infrastructure, including server OS, Active Directory, data center hardware, and backup systems.

Essential Job Functions:

• Maintain, configure, and operate computer systems, network servers, and virtualization.
• Install and upgrade components and software, manage virtual servers, and automate processes.
• Troubleshoot hardware and software errors, document problems and resolutions, and assess impact.
• Manage user identities, server, and application administration for MS Windows, MS Exchange, O365, and other software.
• Perform backups, implement data protection, disaster recovery, and failover procedures.
• Support Service Desk efforts and desktop support, resolving issues promptly.
• Provide technical support across all IBC business units.
• Communicate technical concerns and solutions clearly to peers, end users, and management.
• Collaborate with Engineers and Tier II Administrators to monitor and maintain system infrastructure.
• Other duties as assigned.

Skills:

• Customer service focus
• Good communication skills (written and oral)
• Supportive team player in a fast-paced environment
• Ability to multi-task and work flexible hours including after hours/weekends

Education & Knowledge:

• Associates Degree in IT or 5 years of Systems Administration experience
• Knowledge of Windows Server OS (2012, 2016, 2019), Windows Desktop (7/10), Active Directory/Azure AD, Office365, virtualization platforms (VM-Ware, Citrix, Hyper-V, Nutanix), data backup, MS Exchange Online
• Certifications: A+, Net+, MCP

Founded in 1966, IBC Bank has a long history of growth and profitability, driven by strong leadership, a customer-centric philosophy, and a commitment to community service. We offer a comprehensive benefits package including medical, life insurance, flexible spending, 401k, profit sharing, and supplemental benefits.

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