System Operator - LES : Job Details

Located in Lincoln, Nebraska, LES is customer-owned and is one of the nation's leading utility companies. We are recognized for low costs, unmatched reliability, financial stability, cutting-edge innovation, environmental stewardship, and community engagement. We pride ourselves on delivering exceptional customer service while fostering a culture that celebrates passion, talent, and high standards. If you're not just looking for a job but a fulfilling career in a workplace that values excellence, the environment, and the community we call home, LES might just be the perfect fit for you. Join us and power a brighter future!

We are seeking a dedicated and detail-oriented System Operator to oversee the safe and efficient operation of LES's electric distribution network. In this pivotal role, you will monitor system performance, coordinate switching operations, and respond swiftly to outages and emergencies, ensuring reliable energy delivery to our customers. Your expertise will be crucial in maintaining system integrity, optimizing performance, and supporting our commitment to exceptional service.

Responsible for monitoring and operating the distribution system to include scheduled and emergency switching, monitoring of voice and data communications, outage management and compliance with applicable NERC Reliability standards. This position involves 24/7 rotating shifts. Consistent and reliable attendance is required.

Essential Duties And Core Competencies

• Monitors and controls distribution system utilizing applicable software programs such as Supervisory Control and Data Acquisition (SCADA) and Geographical Information Systems (GIS), including frequency, voltage, current, electrical facility loadings, real and reactive power and alarm status points.
• Has primary authority and responsibility to direct and implement real time actions, including shedding firm load during normal, emergency and restoration conditions. Response, when necessary, may be taken without obtaining approval from management.
• Communicates with and directs field crews and other personnel, for normal and emergency switching, system and customer-related outages or problems, and other incidents as necessary.
• Responds to emergency and non-emergency calls and conditions, determines appropriate entities to notify in emergency situations and assists customers with internal problems.
• Processes distribution switching orders, which includes: planning, coordinating, writing, approving and issuing to personnel, contractors and other utilities during normal and emergency situations.
• Coordinates and directs major storm and outage restoration. Monitors communications, including telephone, radio and 911 phone with priority given to 10-X calls or other emergency situations.

Core Competencies

Adaptability - Maintains a positive attitude in the face of change; appropriately adjusts behavior and activities to changing conditions.

Accountability - Holds self and others responsible for goals, outcomes, deadlines, and objectives and follows through on commitments. Takes accountability for delivering on commitments; owns mistakes and uses them as opportunities for learning and development.

Teamwork - Moves quickly to make good decisions and commit to a clear course of action; comfortable making sound decisions based on partial information; willing to take appropriate risks in order to maintain momentum; shows a strong bias toward action.

Communication - Expresses ideas and information in a clear and concise manner whether verbally, written, or other means; tailors message to fit the interests and needs of the audience; delivers information in a manner that is interesting and compelling.

Decision Making - Moves quickly to make good decisions and commit to a clear course of action; comfortable making sound decisions based on partial information; willing to take appropriate risks in order to maintain momentum; shows a strong bias toward action.

Job Technical Skills - Keeps their technical skills current; effectively applies specialized knowledge and skills to perform work tasks; understands and masters the technical skills, knowledge, and tasks associated with their job; shares technical expertise with others.

Other Skills and Abilities:

• Knowledge of emergency response practices and procedures.
• Knowledge of basic industry safety practices and procedures.
• Knowledge of the National and Local Electrical Code as well as the National Electrical Safety Code.

Education and/or Experience:

• Associate degree in related field, and
• Two years of utility experience, or
• An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

EEO Minorities/Women/Disabled/Veterans