System Engineer III, Information Solutions (Remote) - MUSC Health : Job Details

System Engineer III, Information Solutions (Remote)

Join to apply for the System Engineer III, Information Solutions (Remote) role at MUSC Health

System Engineer III, Information Solutions (Remote)

Join to apply for the System Engineer III, Information Solutions (Remote) role at MUSC Health

Job Description SummaryThe System Engineer III reports to the Manager, Endpoint Delivery and Security in support of MUSC's academic, research and healthcare missions. Under general supervision, the System Engineer III has a strong understanding of configuring endpoints utilizing Microsoft Endpoint Configuration Manager (SCCM), Active Directory, JAMF, Intune, and their underlying server infrastructures along with the ability to make recommendations, scope, and execute on opportunities for automation or improvements in the endpoint delivery system architecture. Evaluates and resolves complex technical issues and demonstrates strong analytical and communication skills to maximize the benefit of Information Solutions services. Generates appropriate documentation, communications, processes and educational plans to identify and remove obstacles to, and mitigate the disruption of, change. Serves as the subject matter expert in all areas of the endpoint engineering and management of MUSC devices. Takes a lead role in projects, participates in team and project meetings, and provides input on intelligent solutions to improve efficiency. Coaches and transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks.

Job Description SummaryThe System Engineer III reports to the Manager, Endpoint Delivery and Security in support of MUSC's academic, research and healthcare missions. Under general supervision, the System Engineer III has a strong understanding of configuring endpoints utilizing Microsoft Endpoint Configuration Manager (SCCM), Active Directory, JAMF, Intune, and their underlying server infrastructures along with the ability to make recommendations, scope, and execute on opportunities for automation or improvements in the endpoint delivery system architecture. Evaluates and resolves complex technical issues and demonstrates strong analytical and communication skills to maximize the benefit of Information Solutions services. Generates appropriate documentation, communications, processes and educational plans to identify and remove obstacles to, and mitigate the disruption of, change. Serves as the subject matter expert in all areas of the endpoint engineering and management of MUSC devices. Takes a lead role in projects, participates in team and project meetings, and provides input on intelligent solutions to improve efficiency. Coaches and transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks.EntityMedical University Hospital Authority (MUHA)Worker TypeEmployeeWorker Sub-TypeRegularCost CenterCC002312 SYS - IS Network Infrastructure and Security EngineeringPay Rate TypeSalaryPay GradeHealth-30Scheduled Weekly Hours40Work ShiftJob DescriptionThe System Engineer III reports to the Manager, Endpoint Delivery and Security in support of MUSC's academic, research and healthcare missions. Under general supervision, the System Engineer III has a strong understanding of configuring endpoints utilizing Microsoft Endpoint Configuration Manager (SCCM), Active Directory, JAMF, Intune, and their underlying server infrastructures along with the ability to make recommendations, scope, and execute on opportunities for automation or improvements in the endpoint delivery system architecture. Evaluates and resolves complex technical issues and demonstrates strong analytical and communication skills to maximize the benefit of Information Solutions services. Generates appropriate documentation, communications, processes and educational plans to identify and remove obstacles to, and mitigate the disruption of, change. Serves as the subject matter expert in all areas of the endpoint engineering and management of MUSC devices. Takes a lead role in projects, participates in team and project meetings, and provides input on intelligent solutions to improve efficiency. Coaches and transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks.Additional Job DescriptionRequired Education/Skills/Work Experience:A bachelor's degree and five years directly related experience; or a high school diploma and eight years directly related experience or a Masters' degree, and 3 years directly related experience required. Must possess strong interpersonal, project management, analytical and communication skills.Endpoint and Managed Desktop experience: 5+ years (preferred)Experience with some/all the following technologies strongly preferred: Microsoft Endpoint Configuration Manager (MECM), Active Directory, Intune, Powershell Scripting, Deploying Software, JAMF, Windows Servers, MacOS and iOS.Physical Requirements: Ability to perform job functions while standing. (Continuous) Ability to perform job functions while sitting. (Continuous) Ability to perform job functions while walking. (Continuous) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work outside in temperature extremes. (Infrequent) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Frequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Continuous) Ability to twist at the waist. (Frequent) Ability to squat and perform job functions. (Frequent) Ability to perform pinching operations. (Frequent) Ability to perform gross motor activities with fingers and hands. (Continuous) Ability to perform firm grasping with fingers and hands. (Continuous) Ability to perform fine manipulation with fingers and hands. (Continuous) Ability to reach overhead. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous) Ability to fully use both legs. (Continuous) Ability to use lower extremities for balance and coordination. (Frequent) Ability to reach in all directions. (Continuous) Ability to lift and carry 50 lbs. unassisted. (Infrequent) Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36 to overhead 25 lbs. (Infrequent) Ability to exert up to 50 lbs. of force. (Frequent) Examples include: To transfer a 100 lb. patient that can not assist in the transfer requires 50 lbs. of force. For every 100 additional pounds, assistance will be required from another healthcare worker. 20 lbs. of force is needed to push a 400 lb. patient in a wheelchair on carpet. 25 lbs. of force is required to push a stretcher with a patient with one hand. Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand or at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to deal effectively with stressful situations. (Continuous) Ability to work rotating shifts. (Frequent) Ability to work overtime as required. (Frequent) Ability to work in a latex safe environment. (Continuous) Ability to maintain tactile sensory functions. (Continuous) (Selected Positions) *Ability to maintain good olfactory sensory function. (Continuous) *(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required. (Continuous) (Selected Positions)If you like working with energetic enthusiastic individuals, you will enjoy your career with us!The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here:

Seniority level

• Seniority levelMid-Senior level

Employment type

• Employment typeFull-time

Job function

• Job functionInformation Technology
• IndustriesHospitals and Health Care

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