System Application Administrator - Fidelity Investments : Job Details

Description

Job Overview: Fidelity is a financial institution driven by innovative technology designed to evolve our products, services and experience to exceed expectations and allow customers to bank when and where they want. Fidelity's information technology department keeps internal and external software, hardware, systems and services online, updated and secure. If you're an IT professional seeking opportunities to continually innovate and work for a company that shares that goal, let's talk.

The candidate for this position will be responsible for:

• Administering designated applications to ensure performance, security, usability, and compliance, while supporting data integrity through cleanup, migration, and validation efforts.

• Monitoring system health, troubleshoot technical issues, and coordinate maintenance, upgrades, and patches with internal teams and vendors.

• Managing user access, roles, permissions, and system configurations in accordance with policy, while documenting related procedures, workflows, and change requests.

• Collaborating with business units to gather requirements, improve workflows, and implement solutions.

• Providing training and support to end-users to ensure effective use of systems.

• Contributing to strategic projects, including process improvements, system enhancements, and integrations.

• Maintaining technical knowledge through continued education and professional development.

Requirements for the position include:

• A Bachelor's degree in a related field, or (may be waived in lieu of experience).

• Advanced problem-solving skills.

• Effective verbal and written communication skills.

• Ability to read, understand, and apply detailed technical documents.

• Ability to manage multiple priorities independently and/or in a team environment to achieve goals.

• Effective planning and time management skills.

• The ability to work late and/or flexible hours.

Preferred qualifications for this position include:

• Minimum two years systems management and troubleshooting experience preferred.

• Minimum two years banking or financial or IT industry related experience preferred.

• Preferred experience with M365, CRM systems, SailPoint, Smartsheet, and loan origination systems.

EEO/Veterans/Disabled

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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