System Administrator - Optimus Technology : Job Details

System Administrator

Optimus Technology

Job Location : all cities,MD, USA

Posted on : 2025-08-06T01:13:10Z

Job Description :
Job Responsibilities

Provides support for implementation, troubleshooting, and maintenance of IT systems. Manages IT system infrastructure and related processes. Supports day-to-day operations, monitoring, and problem resolution for client/server/storage/network devices, mobile devices, etc. Offers Tier 1 (Help Desk) and Tier 2 (Escalation) problem diagnosis and resolution. Communicates status updates to agency management and internal customers. Supports dispatch systems and hardware issues, remaining involved in resolution. Configures and manages UNIX and Windows operating systems, installs/loads software, troubleshoots, maintains system integrity, and configures network components. Implements OS enhancements to improve reliability and performance.

Key Responsibilities
  • Support implementation, troubleshooting, and maintenance of IT systems.
  • Manage daily activities of configuration and operation of IT systems.
  • Identify, diagnose, and resolve Tier 1 Help Desk problems.
  • Assist users in accessing and utilizing IT systems.
  • Monitor and resolve issues across client/server/storage/network devices and mobile devices.
  • Provide escalation support and communicate status updates.
  • Optimize system operations, resource utilization, and perform capacity planning.
  • Support dispatch system and hardware problems, involved in resolution.
  • Develop in-depth troubleshooting skills for IT systems.
  • Configure and manage UNIX and Windows OS, install/load software, troubleshoot, and improve system reliability.
  • Analyze and provide feedback on escalated tickets.
  • Support system design, architecture, and hardware integration.
  • Understand system administration interdependencies within Service Oriented Architecture (SOA).
  • Resolve complex issues related to server hardware, applications, and software integration.
  • AWS and Kubernetes experience are a plus but not required.

    About Us

    Optimus Technology is a Service-Disabled Veteran-Owned small business founded in 2010. We are recognized for our talented team of engineers and technical experts specializing in Cyber Technologies and emerging tech trends. Our commitment is to match the right technologist with the right customer solution, ensuring high performance and satisfaction.

    Why Join Us?
    • Comprehensive health, dental, and vision benefits
    • Company-funded HRA
    • 401(k) contributions
    • Employer-paid group life insurance
    • Tuition assistance and career development
    • Disability coverage
    • Paid time off
    • Referral bonuses
    • Company outings and events

    Optimus is committed to equal employment opportunity and non-discrimination in all aspects of employment.

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