Job Location : all cities,MD, USA
Provides support for implementation, troubleshooting, and maintenance of IT systems. Manages IT system infrastructure and related processes. Supports day-to-day operations, monitoring, and problem resolution for client/server/storage/network devices, mobile devices, etc. Offers Tier 1 (Help Desk) and Tier 2 (Escalation) problem diagnosis and resolution. Communicates status updates to agency management and internal customers. Supports dispatch systems and hardware issues, remaining involved in resolution. Configures and manages UNIX and Windows operating systems, installs/loads software, troubleshoots, maintains system integrity, and configures network components. Implements OS enhancements to improve reliability and performance.
Key ResponsibilitiesAWS and Kubernetes experience are a plus but not required.
About UsOptimus Technology is a Service-Disabled Veteran-Owned small business founded in 2010. We are recognized for our talented team of engineers and technical experts specializing in Cyber Technologies and emerging tech trends. Our commitment is to match the right technologist with the right customer solution, ensuring high performance and satisfaction.
Why Join Us?Optimus is committed to equal employment opportunity and non-discrimination in all aspects of employment.
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