SVP of Operations, 2 Hour Learning (Remote) - $400,000/year USD - Trilogy : Job Details

SVP of Operations, 2 Hour Learning (Remote) - $400,000/year USD

Join to apply for the SVP of Operations, 2 Hour Learning (Remote) - $400,000/year USD role at Trilogy

SVP of Operations, 2 Hour Learning (Remote) - $400,000/year USD

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Join to apply for the SVP of Operations, 2 Hour Learning (Remote) - $400,000/year USD role at Trilogy

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Base pay range

$200.00/hr - $200.00/hr

Do you thrive in transforming chaos into streamlined processes? Are you adept at managing diverse platforms, support queues, and personnel challenges while maintaining SLAs and tight rollout schedules? If so, you might be the architect we need to turn disorganized inputs into efficient systems.At 2 Hour Learning, we are on a rapid growth trajectory, planning to establish 25–30 new school campuses in the coming half-year. We need a leader to spearhead the operational setup for each campus, covering everything from student onboarding and tech provisioning to support workflows and change management.You won't be handed a ready-made process; you'll create it and scale it.About 2 Hour Learning2 Hour Learning is the driving force behind Alpha Schools, NextGen Academy, GT School, Texas Sports Academy, and Unbound Academy — a burgeoning network of K–12 schools and educational offerings based on a revolutionary concept: students can achieve a full year of academic progress in merely two focused hours daily. The rest of their day is theirs to pursue sailing, sports, public speaking, or game design.Our platform integrates real-time progress dashboards, curriculum suggestions, and feedback tools, providing students and guides with the necessary structure to accelerate learning while allowing room for personal growth.Backed by private equity with long-term funding and a mission to scale, this is not a trial run. Our model is proven. Charter applications are active, and licensing is underway. Our next milestone is establishing robust infrastructure — and your journey begins here.WHY THIS ROLE?This position is the powerhouse of our launch strategy.You Will Be At The Forefront Of Ensuring Every New School Operates Seamlessly From Day 1 And Continues To Function Efficiently As It Scales. You Will Have

• The autonomy to design and manage the complete operational setup
• A proven model with outstanding academic outcomes
• Support from legal, product, launch, and finance teams, with ultimate accountability for successful launches
• A culture that values decisive action, systems-driven thinking, and operational transparency

IS THIS YOU?You will collaborate closely with operators and founders who demand intensity, precision, and results. If you instinctively address broken workflows before they are flagged, we're eager to connect.If you've ever thought, “I'm not waiting for others to fix this; I'll build the system myself,” — this role is waiting for you.What You Will Be Doing

• Orchestrating student onboarding, technology provisioning, and system configuration across over 25 school campuses
• Crafting and upholding SLAs for internal support processes and issue resolution
• Collaborating with launch, product, and platform teams to ensure operational readiness
• Overseeing change management for platform updates, feature rollouts, and workflow modifications
• Developing feedback loops between field operations and central ops to enhance speed and reliability
• Establishing clear ownership models and escalation pathways for operational execution

What You Won't Be Doing

• Handling isolated cases — your mission is to create systems, not just solve problems
• Working in isolation — this role interfaces with platform, product, launch, and support teams
• Managing existing processes — you'll design, own, and enhance them
• Delaying for consensus — you'll lead decisively and act swiftly
• Treating support like a ticket-processing center — we focus on outcomes, not volume

SVP Of Operations Key ResponsibilitiesDesign, implement, and oversee the systems and workflows that enable seamless student onboarding, school activation, and update launches, all while maintaining order and avoiding chaos.Basic RequirementsWe seek a systems-oriented operator who excels in uncertain environments, scales successful processes, and eliminates ineffective ones — with extensive experience in onboarding, support, and mission-critical operations.Qualifications Include

• 3+ years of experience at a top-tier consulting firm (MBB)
• Proven expertise in crafting and executing cross-functional operational workflows in ambiguous settings (e.g., onboarding systems, customer support frameworks, or large-scale tech provisioning)
• A track record of managing systems and processes across multiple domains (e.g., product, support, legal, tech) with a focus on SLA compliance, handoffs, and accountability
• Demonstrated ability to create and refine innovative systems that not only address issues but prevent them on a large scale
• Outstanding structured problem-solving, communication, and stakeholder management skills honed in a high-performance consulting environment
• Proficiency in utilizing AI tools to enhance speed and minimize manual efforts
• US residency with a willingness to travel 25% of the time to campus locations
• Legal eligibility to work in the US without the need for visa sponsorship

About 2 Hour LearningEducation is broken, but 2 Hour Learning is proving it doesn't have to be. They're tearing down the outdated one-size-fits-all model and replacing it with AI-driven personalized learning that helps kids master academics in just two hours a day.With students consistently ranking in the top 1-2% nationally and the top 20% achieving an astonishing 6.5x growth, they're proving that smarter learning is possible. At 2 Hour Learning, it's talent and performance that matter.They offer a dynamic, on-campus and remote-friendly environment where innovators, educators, and AI specialists can be a part of fixing a broken school system.2 Hour Learning is reprogramming learning for the AI era.Here's How They're Fixing It.There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!Working with usThis is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $200 USD/hour, which equates to $400,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.Crossover Job Code: LJ-5626-US-Dallas-SVPofOperation.002

Seniority level

• Seniority levelExecutive

Employment type

• Employment typeFull-time

Job function

• Job functionManagement, Engineering, and Strategy/Planning
• IndustriesEducation Administration Programs, IT Services and IT Consulting, and Business Consulting and Services

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