SVP of Consulting Services, Technology - ePlus : Job Details

Overview

The Senior Vice President of Consultative Services will lead a newly established Consulting group, focusing on enhancing consulting services and driving revenue growth by increasing sales of the consulting and professional services to both current and prospective customers. This role demands an energetic and strategic leader with a proven track record in revenue generation, exceptional customer relationship management, and delivering innovative solutions that meet customer needs and organizational goals. The ideal candidate will be passionate about leading a high-performing team dedicated to providing a best-in-class experience.

Position can be located in our Herndon, VA or New York, NY offices. Other locations may be considered for our ideal candidate.

Responsibilities

Key Responsibilities include, but are not limited to:

Strategic Leadership

• Lead the organization through business transformation.
• Lead a team that will articulate and educate customers on business, technical and architectural concepts to a variety of audiences, including business users, developers, architects, IT operations professionals, and senior management.
• Develop and execute long-term strategies that align with growth targets and business goals.
• Discover and demonstrate how ePlus can effectively help companies with their business automation needs across a broad set of industries.
• Identify opportunities to position consulting services with other tech products or services offered by the company.
• Identify new service offerings or business models to expand the company's market presence and revenue streams.
• Analyze market/industry trends and customer feedback to identify areas for service expansion and innovation.

Operational Management

• Improve process/systems and streamline operations to drive productivity and cost efficiencies.
• Work across multiple customer-facing teams to drive exceptional customer experience and satisfaction. Define and operationalize service offerings and packages.
• Utilize data-driven insights to generate revenues and customer satisfaction.
• Implement and monitor performance metrics to evaluate success and team effectiveness.

People and Culture Leadership

• Effectively lead a team through change and transformation.
• Foster a culture of collaboration, innovation, and growth.
• Provide mentoring, coaching, and professional development opportunities for team members.

*Travel is required for this role.

• Bachelor's degree in Business, Management, or related field (MBA preferred).
• 10+ years of experience in consulting services, with a focus within the technology sector.
• Proven success in growing revenues and delivering strategic solutions.
• Extensive experience in change management and business transformation.
• Strong Go-to-Market expertise.
• Exceptional analytical and problem-solving skills.
• Experience working with C-suite executives and managing complex stakeholder relationships.
• Excellent verbal and written communication skills.
• 7+ years of experience in people management.

The base salary range for this position at commencement of employment is expected to be between $200,000 and $250,000 annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including commissions, discretionary bonuses, and equity, in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and personal leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

While performing this role, you will engage in both seated and occasional standing or walking activities. We provide reasonable accommodations, in accordance with relevant laws, to support success in this position.

By embracing our values, you will contribute to our collective mission of making a positive impact within our organization and the broader community. We understand that this job description serves as a guide and is not an employment contract.

Respectful communication and cooperation: We prioritize respectful communication, fostering an environment where everyone is treated with dignity and respect.

Teamwork and employee participation: Collaboration and teamwork thrive through diverse perspectives, both within our teams and in our interactions with our customers.

Work/life balance that supports our employees' varying needs: We value the well-being of our employees, recognizing that a healthy work-life balance is pivotal to our collective success.

Embracing communities: We embrace and support the communities that nurture us. Our employees' dedication to fostering positive change is a source of immense pride for us.

We are an equal opportunity employer that does not discriminate or allow discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, veteran status, or any other classification protected by federal, state, or local law.

ePlus is dedicated to fostering, cultivating, and preserving a culture that represents diversity, enables inclusion, and makes our employees feel comfortable bringing their full, unique selves to work.