SVP, Global Project & Change Management - Phillips & Cohen Associates : Job Details

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Position: SVP, Global Project & Change Management

Location: Wilmington, Delaware, USA

General Description:

Phillips & Cohen Associates, Ltd. (PCA), the global leader in estate account management with operations in the United States, United Kingdom, Canada, Australia, and New Zealand, seeks a qualified SVP, Global Project and Change Management reporting directly to the Office of the CEO. This is an exciting opportunity to build a global team across multiple time zones and develop/execute a new project and change management framework that will shape the future of business projects and change processes. The successful candidate will lead a team and own strategic, high value projects across our global sites that support company scaling, alignment, improvements to operations, and ultimately ensure the business is running efficiently and effectively.

Responsibilities:

• Project Framework & Governance: Develop, execute and embed project management standards, methodologies, and best practices to ensure consistency and efficiency across all projects.
• Develop, Execute & Embed Change Management: Lead change initiatives, ensuring smooth adoption of new processes, systems, and frameworks across the organization.
• Technical Ability & Execution: Oversee the delivery of technical projects, working closely with engineering and IT teams to ensure successful implementation, integration, and deployment of solutions.
• Team Leadership & Management: Lead, mentor, and support a team of project/change managers, fostering a high-performance culture and continuous professional development.
• Project Execution & Oversight: Actively participate in high-priority projects, ensuring successful delivery through hands-on involvement, troubleshooting, and escalation management.
• Documentation & Reporting: Maintain comprehensive project documentation, including project plans, risk registers, and progress reports, ensuring alignment with governance requirements.
• Stakeholder Management: Engage with senior leadership, key stakeholders, and cross-functional teams to align project objectives with business goals and resolve conflicts effectively.
• Resource Allocation & Budget Control: Oversee project resource allocation, monitor budgets, and ensure financial tracking to prevent overspending.
• Continuous Improvement: Identify and implement opportunities for process improvements and efficiencies within the project management function.

Qualifications:

• Proven experience in Agile (Scrum, sprints) and Waterfall project delivery.
• PMP and PMI-ACP Certifications.
• Ability to lead project scoping, requirements capturing, planning, and budgeting activities, aligning with organizational goals and objectives.
• Strong technical ability, with experience in managing technical projects, understanding system architectures, and working closely with IT, engineering and development teams.
• Experience leading complex projects and/or change programs across organizations and time zones.
• Structured and organized persona that follows up and makes sure nothing falls through the cracks.
• Language skills preferred but not required.
• Bachelor's degree or higher.
• Versatile self-starter with a team-oriented work style.
• Ability to build credibility and relationships quickly across functions and levels.
• Excellent written and oral communication skills, particularly in English. Ability to communicate complex concepts concisely, clearly, and effectively across multiple levels including executive leadership team, peers, managers, and junior colleagues.
• Highest level of integrity and management of confidential information.
• Willingness to challenge consensus and established process; ability to frame problems and find structures/models that help people better understand the problem and trade-offs required.
• “Know it, Own it, Drive it” attitude: Can solve any task that needs solving.
• Business minded: Solid business acumen, critical thinking, problem solving, and organizational skills.
• Experience navigating in a big organization, identifying, and engaging with teams and stakeholders as necessary to get results.
• Ability to lead and support teams with empathy, and inclusion, empowering teams, and individuals to create desired results with psychological safety.
• Starter and finisher: identify where improvements can be made and act.
• Agile mindset: Embody attitudes supporting an agile working environment. These include respect, collaboration, improvement and learning cycles, pride in ownership, focus on delivering value, the ability to adapt to change and the drive for continuous improvement.

PCA provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran status, genetic information, and any other basis protected by federal, state, or local laws and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of our jobs.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Executive

• Full-time

• Project Management