Supv, Marketing - City of Austin : Job Details

JOIN THE CITY OF AUSTIN TEAMAt the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles-Empathy, Ethics, Excellence, Engagement, and Equity - anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
• Diverse and Inclusive Workplace: Work in an environment where every voice is valued, and Innovation thrives.
• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
• Modern Workspaces: Work in innovative and sustainable environments designed to foster collaboration and inspiration.

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.Job Description:Purpose:Responsible for supervising and coordinating the programs, daily activities, operations, and personnel in marketing, communications, and design functions.Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Provides leadership and guidance to online, digital, and social media marketing projects and initiatives ensuring that all activities align with Marketing Communication Plans.
• Ensures that departmental, Council-mandated, and customer program goals are met.
• Manages implementation of marketing initiatives and identifies new marketing opportunities.
• Coordinates all aspects of the development and production of marketing materials.
• Forecasts, monitors project budgets, and assesses workloads of programs.
• Develops process flows, creative briefs, and ensures brand governance/compliance.
• Coordinates and collaborates with stakeholders and vendors.
• Ensures that external vendors meet quality and financial standards. Coordinates payments of invoices and works with the purchasing department to develop and maintain contracts for large purchases.
• Provides analytics review of marketing communication campaigns and return on investment (ROI).
• Manage the department's records throughout the lifecycle in compliance with the City's Records Management Ordinance.

Responsibilities - Supervisor and/or Leadership Exercised:Responsible for full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.Knowledge, Skills, and Abilities: Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of leadership and coordinator techniques and principles.
• Knowledge of public information, marketing, public relations, and media relation programs.
• Knowledge of fiscal planning and budget preparation.
• Knowledge of the functions and organization of municipal government, to include the relationships between departments, divisions, and agencies.
• Knowledge of industry-standard graphic design tools, and their use and application.
• Skill in written and oral communication.
• Skill in concept development, collaboration, research, problem solving, time management, and presentation.
• Skill in planning, coordinating, and implementing programs and activities.
• Skill in handling multiple tasks and prioritizing.
• Skill in social media strategy and execution.
• Ability to effectively manage multiple programs, projects, and priorities.
• Ability to interpret policies and guidelines.
• Ability to lead projects from creative conception to delivery.
• Ability to lead and train others.
• Ability to establish and maintain good working relationships with other City employees and the public.

Minimum Qualifications:

• Graduation with a Bachelor's degree from an accredited four-year college or university with major coursework in Marketing, Business, Public Relations, or related field plus four (4) years of experience, including two (2) years of experience in a lead/coordinator capacity.
• Experience may substitute for education up to a maximum of four (4) years.

Licenses and Certifications Required: None. Notes to Candidate:DEPARTMENT OVERVIEW:Please learn more about our department and how we serve our community: What does the Watershed Protection Department do?POSITION OVERVIEW:The Marketing Supervisor is responsible for managing all aspects of team supervision, including hiring, training, performance management, and disciplinary actions. This role leads the development and evaluation of internal and external communication strategies, working closely with various departments to align messaging with organizational goals. The supervisor oversees media relations, approving public statements and press materials, and organizing media events to promote positive coverage. During emergency situations, they coordinate communication efforts, ensuring timely and accurate information is shared across departments, partner agencies and the greater Austin community. The role also includes maintaining the department's website in compliance with city and ADA guidelines, ensuring content relevance and monitoring web performance analytics.EDUCATION:Verification of education will be conducted on the top candidate.SALARY RANGE:Min $33.49 - Mid $42.71PREFERRED QUALIFICATIONS:

• Experience in Supervisory Roles: Demonstrated experience leading a team, including staff selection, training, performance evaluation, and disciplinary actions within a communications or marketing environment.
• Strategic Communications Expertise: Proven ability to develop, assess, and implement internal and external communication strategies in coordination with multiple departments and stakeholders.
• Media Relations and Public Affairs Proficiency: Strong background in managing media relations, including drafting and approving press releases, coordinating media events, and developing strategies to secure positive earned media coverage.
• Emergency Communication Leadership: Experience coordinating communication during emergency incidents within a structured response framework (e.g., SAT or IMT), including inter-agency communication and real-time information dissemination.
• CIP Outreach and Public Engagement Experience: Demonstrated success in planning and implementing public outreach for Capital Improvement Programs (CIP), including stakeholder engagement, public meetings, and educational communication strategies.

DAYS AND HOURS:40 hours per week, Monday - Friday with the ability for a 60% telework schedule per week after initial training period. Exceptions may applysubject to the business needs of the department.May require working outside of normal business hours, including emergency events, evenings, weekends, and holidays as dictated by business needs.TRAVEL:If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.BENEFITS:Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click here for more information. ABOUT YOUR EMPLOYMENT APPLICATION (Please read carefully):When completing the City of Austin Employment Application:Include details on the application or prior or current work history with the City of Austin.

• A resume and cover letter are required. It does not substitute for a complete employment application.
• A detailed and complete employment application will help us better evaluate your qualifications and will be used to determine salary if you are selected for this position.
• Include details on the application of any previous employment that you wish to be considered as part of your qualifications and relevant experience. Provide each job title and employment dates for all jobs on the application. Your work history should include duties you performed. See Resume is not acceptable and your application will be considered incomplete.
• Work history must include the month and year of employment and whether it was full or part-time work.
• Any relevant work history on the resume must also be reflected in the employment application in order to be considered.

EEO Statement for City of Austin:The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) ###-#### or Texas Relay by dialing 7-1-1.