Job Location : All cities,CO, USA
Title: Supportive Services Coordinator - Family-Based Sites
Focus: Families and Youth
Status: Full Time, On-site (not remote)
Reports to: Supportive Services Manager
Direct Reports: 0
Pay Rate: $24.04 - $27.40/hour
Location: Denver, CO Metro Area
Position Summary
Under the supervision of a Supportive Services Manager and in close collaboration with other coordinator colleagues, property managers, and residents, this role is responsible for coordinating and delivering a range of community-informed services that facilitate housing stabilization and promote residents financial, social, and health related needs. Services are delivered across various settings such as an Archway property site and other sites, in residents homes, and in the community. This role is responsible for managing the daily operations of activities related to the programming offered to that site s residents including enrichment activities, classes, workshops, public benefits support, and no-cost food programs. This position brings value to the organization by operationalizing these unique and robust sets of services, building trust with residents, colleagues, and partners, and co-creating community. Performance in this role is evaluated on consistent engagement, accurate reporting, sound judgment, responsible communication, and leading with a solutions-based approach.
ESSENTIAL FUNCTIONS
QUALIFICATIONS
Education: A bachelor s degree in a social services related field is preferred, but candidates with a high school diploma or GED and relevant and substantive lived or professional experience in absence of a four-year degree will be considered.
Experience: At least 2 years of experience in direct service coordination in a human services field, mental health care environment, and/or case management is required. With excellent references, this can include documented volunteer work in community or unpaid internships.
Experience working in diverse community settings in one or more of the following areas: community centers serving families or youth; chronic homelessness or housing instability; individuals with medical or mental illness, substance use disorders, outreach and engagement, crisis intervention, affordable housing and public benefits applications, housing stabilization/eviction prevention, and/or fair housing law.
PERSONAL CHARACTERISTICS
WORK ENVIRONMENT
This is a role based in a residential community (not remote) with a high degree of independence and minimal in-person supervision. Archway has an evolving set of COVID protocols and requires adherence to a vaccination policy. This role uses a computer, internet, Google Suite, and resident management databases. This role may be in contact with individuals and families in crisis who may be physically or mentally ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. It may be occasionally necessary to develop action plans quickly and effectively in response to various situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate and will require frequent movement across the property site, including to individual units, community rooms, outdoor areas, and an office.
COMPENSATION
The pay range for this role is $24.04 - $27.40 per hour, depending on experience and skill sets. Archway is proud to offer:
Archway provides Health and Dental insurance with the company covering up to 80% of cost depending on selected plan
Fully paid Vision, Short-Term and Long-Term Disability insurance and Basic Life/AD&D
401k retirement plan with a 3% non-elective contribution of the employee s eligible annual pay
13 paid holidays per year including 3 floating holidays
Paid sick and vacation leave, parental leave