Support Manager, Central Processing Dept. - Days - Brigham and Women's Hospital : Job Details

Support Manager, Central Processing Dept. - Days

Brigham and Women's Hospital

Job Location : Boston,MA, USA

Posted on : 2025-07-18T01:28:59Z

Job Description :
Support Manager, Central Processing Dept. - Days

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Support Manager, Central Processing Dept. - Days

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Site: The Brigham and Women's Hospital, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummaryResponsible for leading and overseeing the daily operations of the Central Sterile Processing department. This role involves managing staff, ensuring the proper cleaning and sterilization of medical instruments, maintaining inventory, and implementing quality control measures to support safe and effective patient careEssential FunctionsProvide leadership and supervision to the Central Sterile Processing (CSP) team, fostering a collaborative and efficient working environment.

  • Recruit, train, and manage CSP staff, including technicians and support personnel.
  • Implement and oversee quality control measures to ensure the cleanliness and sterility of medical instruments and equipment.
  • Oversee the proper functioning and maintenance of sterilization equipment, including autoclaves and other sterilization devices.
  • Manage and maintain the inventory of sterile supplies, instruments, and equipment.
  • Manage the budget for the CSP department, including personnel costs, equipment purchases, and supplies.
  • Ensure compliance with relevant regulatory agencies, including but not limited to The Joint Commission (TJC), OSHA, and other accrediting bodies.
  • Collaborate with surgical, medical, and nursing teams to ensure timely and accurate supply of sterile instruments.
QualificationsEducationBachelor's Degree Healthcare Administration required or Bachelor's Degree Related Field of Study requiredCan this role accept experience in lieu of a degree?NoLicenses and CredentialsCertified Registered Central Service Technician [CRCST] - Healthcare Sterile Processing Association (HSPA) requiredExperienceExperience in central sterile processing 5-7 years required and Leadership and supervisory experience 3-5 years requiredKnowledge, Skills And Abilities
  • In-depth knowledge of sterile processing techniques, infection control, and regulatory requirements.
  • Strong leadership and interpersonal skills.
  • Ability to effectively communicate with staff, healthcare teams, and other stakeholders.
  • Familiarity with budget management and financial oversight.
  • Excellent problem-solving and decision-making abilities.
Additional Job Details (if Applicable)Physical Requirements
  • Standing Frequently (34-66%)
  • Walking Frequently (34-66%)
  • Sitting Occasionally (3-33%)
  • Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
  • Carrying Frequently (34-66%) 20lbs - 35lbs
  • Pushing Occasionally (3-33%)
  • Pulling Occasionally (3-33%)
  • Climbing Rarely (Less than 2%)
  • Balancing Frequently (34-66%)
  • Stooping Occasionally (3-33%)
  • Kneeling Occasionally (3-33%)
  • Crouching Occasionally (3-33%)
  • Crawling Rarely (Less than 2%)
  • Reaching Frequently (34-66%)
  • Gross Manipulation (Handling) Frequently (34-66%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)
Remote TypeOnsiteWork Location75 Francis StreetScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)EEO StatementThe Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-###-####.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionInformation Technology
  • IndustriesHospitals and Health Care

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