Supervisor, Social Services - Waiver Programs (Hybrid) - Anoka County, Minnesota : Job Details

Supporting the community and providing services to Anoka County residents is just the beginning for the Community Social Services and Behavioral Health Department. Delivering quality person-driven and inclusive services is the teams passion - by encouraging clients to not only succeed but to flourish.

The department is hiring for a Social Services Supervisor in the Disability and Aging Services area. In this position, you'll be responsible for ensuring programs are implemented seamlessly while working with a variety of teams and agencies. Training staff, consulting on complex issues and monitoring program guidelines for interpretation and adaptation are a few of the many ways that Social Services Supervisors oversee the Home and Community Based Services (HCBS) and other disability programs. You will work closely with community facilities, state agencies, and internal units to guide your team in a challenging and ever-changing environment.

This is a full-time, exempt, hybrid position. Interviews will take place the week of August 25th, 2025 for those selected to move forward in the hiring process.

Salary: $98,176 to $117,790 annually ($47.20 to $56.63 per hour).

2025 Anoka County Salary Schedule Grade 38: $98,176 to $137,384 ($47.20 to $66.05 per hour).

24 days of paid flexible time off and up to 12.5 paid holidays.

Comprehensive insurance, including medical, dental, vision, flex benefits and more.

Medical and dental clinic exclusive to employees, located at the Anoka County Government Center.

Pension plan and other retirement investment options.

Advancement/professional development opportunities.

Work location: Anoka County Government Center, located at 2100 3rd Ave, Anoka, MN 55303.

This position may be eligible for flexible work arrangements, including hybrid work, with some days working remotely and some days working in the office.

Expected work hours are Monday Friday, 8:00 a.m. 4:30 p.m.

Job duties and responsibilities:

• Collaborate closely with Long Term Services and Supports (LTSS) and all contracted case management service providers to facilitate seamless service provision.
• Hire and train new employees, conduct quality assurance reviews, provide quarterly coaching, and complete annual performance evaluations.
• Oversee assigned programs.
• Address personnel-related manners in accordance with County policies and procedures.
• Assure services are delivered in accordance with state, federal and other requirements.
• Ensure Lead Agency Review requirements are met.
• Apply departmental policies and procedures and provide recommendations to leadership.
• Participate in program planning, development and implementation.
• Promote the programs and activities of assigned service areas.
• Assist in preparing budgets and program plans.
• Locate and secure funding for assigned programs.
• Provide guidance to resolve complex issues.
• Ensure an accurate and current database.
• Respond to complaints and crisis intervention.
• Complete needs assessment for department and services.
• Develop and facilitate training to ensure individuals receive effective and appropriate services.

Qualifications and requirements:

Minimum knowledge, skills, and abilities needed:

• Bachelor's degree in social work, human services, or a closely related field.
• Three years (2,080 annual hours) of job-related experience in the human services field.
• In lieu of the required education, an equivalent combination of education and experience may be substituted on a year-for-year basis.
• Successfully pass driver's license background check.

Preferred knowledge, skills, and abilities needed:

• Master's degree in social work, human services, or a closely related field.
• Previous job-related leadership experience in a supervisory role.
• Knowledge of social services rules, regulations, and policies.
• Strong verbal and written communication skills.

Physical demands and work conditions:

• Standard office environment.
• Vision abilities required by this job include close vision, distance vision, and the ability to adjust focus, such as to work on computers. Ability to see colors, shades, and brightness.
• Hearing abilities required for general and phone communication, signals, and machine sounds.
• Assignments are sedentary, occasionally alternating between sitting, standing, walking, crouching, and kneeling as required to perform job responsibilities. Frequent wrist and finger manipulation to complete computer work.
• Occasional lifting of 10-20 lbs.
• Equipment used includes computers, phones, and standard office equipment.
• Occasional travel to other county work sites as needed. Travel between work sites may require driving a county vehicle and/or a personal vehicle.
• Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.

Selection process:

It is important that your application show all the relevant education and experience you possess. This information will determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions.

Pre-employment requirements:

Anoka County has determined that successfully passing a pre-employment criminal/driving background check, drug screen and DOT physical, and/or other qualifications checks may be necessary for certain positions. Applicants may be required to sign an informed consent form allowing the County to obtain to conduct such screenings and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

About Anoka County:

As the fourth largest county in Minnesota, we depend on the diversity, dedication, determination, and innovation of our employees. We offer a wide range of career opportunities for people with a variety of personalities, abilities, knowledge, and life experiences who can come together for the single purpose of serving Anoka County's 369,000 citizens in a respectful, innovative, and fiscally responsible manner. If your career aspirations resonate with our mission, we invite you to find your path with Anoka County.

Commitment to Affirmative Action and Equal Opportunity Employment:

Anoka County is committed to the principles of our Affirmative Action Plan and Equal Employment Opportunity. It is the policy of Anoka County to recruit, hire, train, and promote persons in all job titles, without regard to race, color, creed, religion, sex (including pregnancy and gender identity), national origin, marital status, genetic information, status with regard to public assistance, physical ability, sexual orientation, or age except where such status is a bona fide occupational qualification. It is the policy of Anoka County to make employment decisions in a manner that will further our Affirmative Action Plan and Equal Employment Opportunity.