Supervisor - Public Services - El Paso Community College Cafe : Job Details

Salary : $32,929.00 - $35,643.00 Annually Location : El Paso, TX Job Type: Full time - Regular Job Number: 2025100 Division: VP Instruction & Workforce Education Department: Library NW Opening Date: 08/01/2025 Closing Date: 8/15/2025 11:59 PM Mountain Employee Classification: Classified Staff Position Grade: F Job Summary Responsible for the overall supervision and operations of the circulation functions using an automated library system and assist the Head Librarian in the overall security and maintenance of the library. In-person work on campus is an essential function of this position. Essential Functions Supervise the daily activities of the library's circulation functions and front desk. Schedule and assign work. Monitor quality of services, including handling patron fines and complaints. Assist the Head Librarian in the overall coordination, security, and maintenance of the library, including library programming, scheduling maintenance or service for equipment or facilities as appropriate. Ensure policies and procedures are followed and enforced during evening and weekend shifts. Take calls, route and respond to questions, and provide general information regarding the library's support services. Provide guidance and supervision to full-time and part-time staff, library circulation staff, student workers, student technology service staff, and volunteer staff, to include orientation, training, performance evaluation, coaching, and professional development as appropriate. Develop and implement circulation functions procedures. Retrieve and compile data, prepare and submit reports and communications, and process a variety of related library documents. Coordinate library materials and equipment inventory and usage statistics with Head Librarian. Receive, process, and distribute library materials and equipment. Schedule maintenance or service for the automated library system as appropriate. Report and track campus library fines and lost material charges, and resolve issues relating to delinquent library accounts with students, faculty, staff, and the general public. Perform all other duties as assigned. Qualifications Required Qualifications: 1. Associate's Degree and four (4) years of related experience or an equivalent combination of education and experience which demonstrates possession of the required knowledge, skills, and abilities. NOTE: A copy of the transcript reflecting this required education MUST be submitted for consideration and reflect completed coursework and degrees conferred. The candidate must be fully qualified for the position at the time of application. 2. Experience managing and supervising personnel. 3. Effective communication (oral and written) skills. 4. Must possess excellent and highly effective analytical, problem-solving, and decision- making skills. 5. Experience conducting research, compiling data, and preparing reports. 6. Strong leadership, organizational, interpersonal, and time-management skills, and be detail-oriented. 7. Highly effective customer service skills. 8. Extensive ability to maintain confidentiality and promote compliance with ethics. 9. Ability to work in a virtual or remote environment. 10. Must be familiar with a Library's automated systems and possess working knowledge of library functions. Special Conditions: 1. This is a security-sensitive position as defined under the Texas Education Code, Section 51.215; the successful applicant will be required to undergo a criminal background check, as permitted and/or required by applicable law, and in accordance with the College's policies and procedures. Other Requirements Individuals desiring consideration MUST complete and submit an EPCC Application for Employment on-line by the announced deadline. COPIES OF ACADEMIC TRANSCRIPTS MUST BE uploaded with the application. CURRENT EMPLOYEES ARE ALSO REQUIRED TO UPLOAD THEIR TRANSCRIPTS WITH EACH SUBMITTED APPLICATION; TRANSCRIPTS IN PERSONNEL FILES CANNOT BE ACCESSED BY EVALUATORS FOR THIS PURPOSE. APPLICATIONS SUBMITTED WITHOUT TRANSCRIPTS WILL NOT BE CONSIDERED. Only documents stating 'Transcript' or 'Unofficial Transcript' will be accepted. Other documents (Degree Audit, Degree Summary, Program Summary, etc.), uploaded in lieu of transcripts will not be accepted. If you are unable to attach your transcripts to your application, please mail your transcripts to El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents MUST include the position title and posting number for this position vacancy. A letter of application, resume, letters of recommendation, and other supporting documents are optional but highly encouraged and may be submitted on-line with the application form or forwarded to the Human Resources Department at El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents must be received by the application deadline. Documents received after the application deadline will not be accepted. Copies of transcripts must reflect completed coursework and conferred degrees. All academic coursework and degrees must be from an accredited college or university or be certified by an acceptable agency that the institution is recognized by the appropriate governmental agency in its home country (this is generally stated in the degree evaluation). Transcripts issued in a language other than English must be accompanied by a full translation (word for word) by a current member of the National Association of Credential Evaluation Services (NACES). Additionally, each foreign transcript must be evaluated for equivalency to United States accredited coursework. Applications containing foreign transcripts that are not accompanied with the above required documentation will not be considered. In accordance with federal law and as a condition of employment, the successful candidate must furnish documentation verifying employment authorization eligibility and identity before being employed. The El Paso County Community College District does not discriminate on the basis of race, color, national origin, religion, sex, age, disability or veteran status. Physical Requirements: While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, use hands to handle or feel, reach with hands and arms. The employee is occasionally required to stand, walk and climb, or balance. The employee must occasionally lift or move up to 10 pounds. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Full-Time Staff Positions: The College offers a highly competitive compensation program, a benefits package including retirement, health/life/dental insurance, staff scholarship, tuition reimbursement, vacation, and sick leave accrual plan. Full-Time Faculty Positions: The College offers a highly competitive compensation program, a benefits package including retirement, health/life/dental insurance, staff scholarship, tuition reimbursement, and sick leave accrual plan.